Award

Designing and running the BR-MeX pilot year

O F W A T

This public procurement record has 1 release in its history.

Award

01 Aug 2023 at 09:30

Award Notice
Summary of the contracting process

The buying organisation for this procurement process is OFWAT (Office of Water Services). The title of the project is "Designing and running the BR-MeX pilot year" falling under the industry category of research consultancy services. The procurement is in the Award stage, with a contract value of £179,961 in GBP. The procurement method used is selective, and the contract period spans from June 16, 2023, to March 31, 2024.

This tender provides opportunities for businesses in the research consultancy services sector to engage with OFWAT. Small and medium enterprises (SMEs) are particularly suited for this opportunity. The location for service delivery includes regions of England and Wales. The tender can foster business growth by engaging in the design and research project related to wholesaler customer experience in the water industry.

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Notice Information

Notice Title

Designing and running the BR-MeX pilot year

Notice Description

The overarching objective of BR-MeX is to incentivise wholesale water companies to provide an excellent wholesaler customer experience to business customers and Retailers. Ofwat and MOSL are working collaboratively on commissioning a design and research project to develop and pilot the two primary surveys that will measure performance in this area, namely these are: 1. B-MeX: A survey aiming to seek business customers' feedback on wholesaler performance through a survey based on a specific customer contact with the wholesaler. 2. R-MeX: A survey to seek Retailers' feedback on wholesaler performance. The primary objective of this project is to design, test and pilot all aspects of the B-MeX and R-MeX surveys in 2023-2024 to ensure the survey methodology is robust for a full-scale shadow run in spring 2024.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-31637cad-a72f-4352-ba48-eee752923e81
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/75edd9f7-f78d-4028-8067-3c027b432448
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Dynamic
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a dynamic purchasing system
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

CPV Codes

73210000 - Research consultancy services

Notice Value(s)

Tender Value
£179,961 £100K-£500K
Lots Value
Not specified
Awards Value
£179,961 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
1 Aug 20232 years ago
Submission Deadline
5 May 2023Expired
Future Notice Date
Not specified
Award Date
18 May 20232 years ago
Contract Period
29 May 2023 - 31 Mar 2024 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
O F W A T
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B5 4UA
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England), TLL Wales
Local Authority
Birmingham
Electoral Ward
Ladywood
Westminster Constituency
Birmingham Ladywood

Supplier Information

Number of Suppliers
1
Supplier Name

IFF RESEARCH

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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