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Registrars Booking Solution

Lancashire County Council

This public procurement record has 1 release in its history.

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22 Oct 2026 at 16:25

Award Notice
Summary of the contracting process

Lancashire County Council bought a cloud-based booking system for its Registration Service. The solution supports the management of registration appointments and ceremonies, together with related customer bookings. Its functions include online booking, scheduling, administration and reporting. This is a software service, intended to support the council’s registration operations; delivery is associated with Preston, Lancashire. The requirement combines customer-facing booking with the operational tools needed to manage appointments and ceremonies. It is relevant to suppliers providing hosted booking platforms and related implementation or service capabilities for public-sector registration services.

The procurement is complete and was awarded to Stopford Information Systems Ltd. The award was made on 25 September 2026, for £200,000. The contract period runs from 12 October 2026 to 11 October 2029. Lancashire County Council used a selective call-off from a framework agreement. The tender closed on 18 August 2026 at 11:00. The estimated tender value was also £200,000. The requirement was treated as a single procurement, with no separately described lots. Small and medium-sized enterprises were considered suitable to provide the service. The recorded procurement information does not set out a specific evaluation formula or detailed technical or financial selection thresholds.

For suppliers that did not win, this award shows Lancashire County Council’s demand for a cloud-based registration booking platform covering appointments, ceremonies and customer bookings. A credible competitor for a future requirement of this kind would need to provide a reliable online booking experience alongside scheduling, administrative controls and useful reporting for council staff. The winning supplier was a small or medium-sized business, demonstrating that delivery was not limited to large technology providers. Suppliers should be able to explain how their platform supports the registration service’s operational workflow as well as customer access, and how they would deliver and support the service over a multi-year contract. The council used a framework call-off route, so relevant framework participation would be commercially important.

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Notice Information

Notice Title

Registrars Booking Solution

Notice Description

Provision of a cloud-based Registrars Booking Solution to support the management of registration appointments, ceremonies and related customer bookings. The system provides online booking functionality, scheduling, administration and reporting capabilities for Lancashire County Council's Registration Service.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-330eb984-66e7-4652-9624-66e54fd6f19c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/51647477-5c1c-41cd-a982-045e9e5b2b17
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£200,000 £100K-£500K
Lots Value
Not specified
Awards Value
£200,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
22 Oct 20265 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
25 Sep 20261 months ago
Contract Period
12 Oct 2026 - 11 Oct 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Lancashire County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
PRESTON
Postcode
PR1 8XJ
Postcode Area
Preston
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD4 Lancashire
Small Region (ITL 3)
TLD45 Mid Lancashire
Delivery Location
Not specified
Local Authority
Preston
Electoral Ward
City Centre
Westminster Constituency
Preston

Supplier Information

Number of Suppliers
1
Supplier Name

STOPFORD INFORMATION SYSTEMS LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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