Award

CPT_25_01 ERP System (Payroll Services)

NATIONAL AUDIT OFFICE

This public procurement record has 1 release in its history.

Award

19 Dec 2025 at 17:23

Summary of the contracting process

The National Audit Office (NAO) has awarded a contract for Payroll Services to Softcat plc under the Crown Commercial Service G-Cloud 14 framework. This contract will be subcontracted to MHR International UK Limited, which will provide payroll processing and associated services using the MHR iTrent Software. The contract, valued at up to £379,161.10 inclusive of VAT, commenced on 30th November 2025 and will run until 29th January 2030. The procurement process was conducted using a selective method, specifically a call-off from a framework agreement. This contract specifically pertains to the information technology services industry and is classified under CPV code 72222300. The location for service delivery is the United Kingdom, with the procurement stage currently at the Award phase.

This tender presents significant opportunities for businesses, particularly those involved in providing IT and payroll services, to engage with a prominent government authority. Small and medium-sized enterprises, as well as voluntary, community, and social enterprises, could find this an appealing opportunity due to the NAO's commitment to inclusivity in its procurement processes. Companies with expertise in deploying and managing software solutions, particularly in the realm of payroll processing, would be well-suited to engage with subcontractor MHR International to capitalise on this contract's provisions for business growth.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

CPT_25_01 ERP System (Payroll Services)

Notice Description

The National Audit Office (NAO) has awarded a Payroll Services contract to Softcat plc using the Crown Commercial Service G-Cloud 14 framework. The awarded contract for Payroll Services will be subcontracted to MHR International UK Limited, which will deliver payroll processing and associated services as part of the overall contract delivery. This includes the provision of MHR iTrent Software and Associated Services. The contract commenced on Sunday 30th November 2025, for four years and two months until Tuesday 29th January 2030. The estimated total contract value, exclusive of VAT is up to PS315,967.58 and inclusive of VAT, is up to PS379,161.10 over the four-year and two months duration.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-33a96eca-84ef-45f6-8b66-c9af40e58ce1
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c6431c45-dbf5-45f2-9429-ac51c6f8f00c
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
£379,161 £100K-£500K
Lots Value
Not specified
Awards Value
£379,161 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
19 Dec 20252 months ago
Submission Deadline
1 Oct 2025Expired
Future Notice Date
Not specified
Award Date
1 Nov 20253 months ago
Contract Period
30 Nov 2025 - 29 Jan 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NATIONAL AUDIT OFFICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1W 9SP
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
Pimlico North
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

SOFTCAT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-33a96eca-84ef-45f6-8b66-c9af40e58ce1-2025-12-19T17:23:38Z",
    "date": "2025-12-19T17:23:38Z",
    "ocid": "ocds-b5fd17-33a96eca-84ef-45f6-8b66-c9af40e58ce1",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "CPT_25_01 ERP System 2",
        "title": "CPT_25_01 ERP System (Payroll Services)",
        "description": "The National Audit Office (NAO) has awarded a Payroll Services contract to Softcat plc using the Crown Commercial Service G-Cloud 14 framework. The awarded contract for Payroll Services will be subcontracted to MHR International UK Limited, which will deliver payroll processing and associated services as part of the overall contract delivery. This includes the provision of MHR iTrent Software and Associated Services. The contract commenced on Sunday 30th November 2025, for four years and two months until Tuesday 29th January 2030. The estimated total contract value, exclusive of VAT is up to PS315,967.58 and inclusive of VAT, is up to PS379,161.10 over the four-year and two months duration.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72222300",
            "description": "Information technology services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 379161.1,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2025-10-01T12:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2025-11-30T00:00:00Z",
            "endDate": "2030-01-29T23:59:59Z"
        },
        "suitability": {
            "sme": true,
            "vcse": true
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/sBN45ywB",
            "name": "National Audit Office",
            "identifier": {
                "legalName": "National Audit Office",
                "scheme": "GB-SRS",
                "id": "sid4gov.cabinetoffice.gov.uk/sBN45ywB"
            },
            "address": {
                "streetAddress": "Room B253",
                "locality": "LONDON",
                "postalCode": "SW1W9SP",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "ima orosei",
                "email": "ima.orosei@nao.org.uk",
                "telephone": "44 20 7798 5343"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-02174990",
            "name": "Softcat plc",
            "identifier": {
                "legalName": "Softcat plc",
                "scheme": "GB-COH",
                "id": "02174990"
            },
            "address": {
                "streetAddress": "Softcat plc Solar House, Fieldhouse Lane, Marlow, Buckinghamshire, SL7 1LW"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/sBN45ywB",
        "name": "National Audit Office"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-33a96eca-84ef-45f6-8b66-c9af40e58ce1-1",
            "status": "active",
            "date": "2025-11-01T00:00:00Z",
            "datePublished": "2025-12-19T17:23:38Z",
            "value": {
                "amount": 379161.1,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-02174990",
                    "name": "Softcat plc"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-11-30T00:00:00Z",
                "endDate": "2030-01-29T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/c6431c45-dbf5-45f2-9429-ac51c6f8f00c",
                    "datePublished": "2025-12-19T17:23:38Z",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}