Tender

Gathering Service Quality Feedback from Clients

CONNECTED PLACES CATAPULT

This public procurement record has 1 release in its history.

Tender

10 Jan 2022 at 09:14

Tender Notice
Summary of the contracting process

The procurement process involves the Connected Places Catapult seeking a supplier to assist in gathering service quality feedback from clients, specifically focusing on research and development consultancy services. The tender, titled "Gathering Service Quality Feedback from Clients," is active and will close on 26 January 2022. The project is set to begin on 7 February 2022, with a contract period lasting until 31 March 2022. The service will predominantly take place in Milton Keynes, England, with a budget ranging from £60,000 to £90,000. Interested parties must register online to express their interest and access tender documents.

This tender offers significant opportunities for businesses in the consultancy sector, particularly those specialising in research and development, data analysis, and client feedback methodologies. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to participate, as the Connected Places Catapult aims to innovate service delivery and improve client satisfaction. Businesses that can design effective feedback methods and provide insightful analysis would be well-suited to compete for this contract.

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Notice Information

Notice Title

Gathering Service Quality Feedback from Clients

Notice Description

Connected Places Catapult is the UK's innovation accelerator for transport, cities and places. It provides impartial 'innovation as a service' for public bodies, businesses and infrastructure providers to achieve step-change improvements in the way people live, work and travel. Connected Places Catapult connects businesses and public sector leaders to cutting-edge research to spark innovation and grow new markets. As part of this work, Connected Places Catapult delivers a wide range of innovative projects for public and private sector clients in the UK and overseas. All projects aim to advance the market, technology and societal readiness of innovations developed with and by others, for the benefit of the UK economy. As part of its wider operational effectiveness programme, Connected Places Catapult wishes to engage a supplier to assist in obtaining external feedback on how well it is serving the needs of its clients and lead partners, covering all touch points with the organisation. Objectives The overall objectives of this work are to: 1. design a methodology for gathering end-of-project feedback from clients and project lead partners, for implementation from April 2022 2. provide a costed proposal for data collection, analysis and reporting for a twelve-month period, starting April 2022. If interested, please register at link below if not already registered and Express an Interest on this project and you will be able to download the tender documents: https://procontract.due-north.com/Register Additional information: If interested, please register at link below if not already registered and Express an Interest on this project and you will be able to download the tender documents: https://procontract.due-north.com/Register

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-35b54823-7ea0-4033-93de-854db58e227b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d2285800-0b36-4775-9a2b-19def3b43bae
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

CPV Codes

73200000 - Research and development consultancy services

Notice Value(s)

Tender Value
£90,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
10 Jan 20224 years ago
Submission Deadline
26 Jan 2022Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
7 Feb 2022 - 31 Mar 2022 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CONNECTED PLACES CATAPULT
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MILTON KEYNES
Postcode
MK9 1BP
Post Town
Milton Keynes
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ12 Milton Keynes
Delivery Location
Not specified
Local Authority
Milton Keynes
Electoral Ward
Central Milton Keynes
Westminster Constituency
Milton Keynes Central

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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