Tender

GB-Shrewsbury: PMCV 022 - Shropshire Healthwatch and Independent NHS Complaints Advocacy

SHROPSHIRE COUNCIL

This public procurement record has 1 release in its history.

Tender

28 Oct 2022 at 08:00

Tender Notice
Summary of the contracting process

Shropshire Council is seeking to commission a local Healthwatch and Independent NHS Complaints Advocacy Service, with total maximum funding of £162,000 per annum. The contract, lasting 3 years starting on 1st April 2023 and extendable for 2 more years, will be open for tender until 2nd December 2022. The procurement is under the main procurement category of health and social work services in the West Midlands region, United Kingdom.

This tender presents an opportunity for businesses in the health and social work services industry to provide an integrated Healthwatch and IHCAS or sub-contract for IHCAS. Businesses well-suited to compete are those with expertise in client-centered health advocacy services and NHS complaints resolution. While the tender method is open procedure, businesses should be aware of the potential application of TUPE regulations. Shropshire Council can be contacted for procurement-related inquiries at procurement@shropshire.gov.uk or 01743252992.

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Notice Information

Notice Title

GB-Shrewsbury: PMCV 022 - Shropshire Healthwatch and Independent NHS Complaints Advocacy

Notice Description

Shropshire Council wishes to commission a local Healthwatch and a local Independent NHS Complaints Advocacy Service (IHCAS). Healthwatch and IHCAS will be offered as an integrated service. Bidders may submit a tender which proposes a sub-contracting arrangement for IHCAS. Shropshire Council is looking for proposals which recognise the benefits of an integrated Healthwatch and IHCAS or close operational links between Healthwatch and IHCAS which make the most efficient use of resources. Total maximum funding available for Healthwatch and IHCAS will be PS162,000 per annum. Bidders should indicate how the total funding is allocated to each element of the integrated service or how much they propose to allocate to IHCAS in the event of a sub-contracting arrangement. Shropshire Council will expect bidders to demonstrate and identify where efficiencies are gained through their proposed approach. In addition, Shropshire Council wishes to commission an Independent Health Complaints Advocacy Service (IHCAS) in accordance with all relevant legislation and will be client centred, providing a flexible service that empowers a person (complainant) who wishes to resolve a complaint about healthcare commissioned and/or provided by the NHS in Shropshire. IHCAS can also support a local person to resolve a complaint about health services commissioned and delivered by an NHS provider within another local area. IHCAS will need to link closely to Local Healthwatch organisations, in particular Healthwatch Shropshire, in order that learning and information can be shared regarding the quality of health and social care services in order to drive improvements. Due to the close geographical links and shared NHS services, it is also important that the IHCAS for Shropshire shares learning with the IHCAS covering the Telford & Wrekin Council area. The duration of the contract will be for 3 years commencing on 1st April 2023 with an option to extend for a further 2 years. Applicants should note that it is considered that the Employee "Transfer of Undertakings (Protection of Employment) Regulations" 2006 ("TUPE") and any amendments to the regulations or related regulations may apply to this contract. Applicants are advised to seek their own legal advice about the practicality of these regulations.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-374a4fd1-077f-452a-a545-7af893cc082c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c2838926-a405-4906-b191-dae57df3e7a1
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£1,000,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
28 Oct 20223 years ago
Submission Deadline
2 Dec 2022Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 Mar 2023 - 31 Mar 2028 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SHROPSHIRE COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SHREWSBURY
Postcode
SY2 6ND
Post Town
Shrewsbury
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG2 Shropshire and Staffordshire
Small Region (ITL 3)
TLG22 Shropshire
Delivery Location
TLG West Midlands (England)
Local Authority
Shropshire
Electoral Ward
Abbey
Westminster Constituency
Shrewsbury

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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