Award

CX Insights

POST OFFICE LIMITED

This public procurement record has 1 release in its history.

Award

07 May 2024 at 13:34

Summary of the contracting process

The Post Office Limited has awarded a contract for the provision of CX Insights services to Quadrangle Research Group Limited. The procurement was conducted through a limited competitive quotation process, with a contract value of £177,000 in GBP. The tender period ended on 15th February 2024, and the contract is valid from 1st April 2024 to 31st March 2025. The contracting authority is based in London, England.

This tender for CX Insights services presents opportunities for businesses in the market research industry, particularly those offering competitive quotation services. Companies with expertise in providing insights into customer experience are well-suited to compete. As the contract is substantial in value, businesses looking to expand their portfolio in the services sector may find this opportunity beneficial for growth.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

CX Insights

Notice Description

CX Insights

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-3900a0a2-3990-405e-be22-72d2efbc917c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/05266595-cea5-4e89-97ac-8f7d3011704a
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Competitive quotation (below threshold)
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79310000 - Market research services

Notice Value(s)

Tender Value
£177,000 £100K-£500K
Lots Value
Not specified
Awards Value
£177,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
7 May 20241 years ago
Submission Deadline
15 Feb 2024Expired
Future Notice Date
Not specified
Award Date
24 Apr 20241 years ago
Contract Period
31 Mar 2024 - 31 Mar 2025 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
POST OFFICE LIMITED
Contact Name
Not specified
Contact Email
procurement@postoffice.co.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
EC2V 7ER
Post Town
Central London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
City of London
Electoral Ward
Bassishaw
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

QUADRANGLE RESEARCH GROUP

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-3900a0a2-3990-405e-be22-72d2efbc917c-2024-05-07T14:34:45+01:00",
    "date": "2024-05-07T14:34:45+01:00",
    "ocid": "ocds-b5fd17-3900a0a2-3990-405e-be22-72d2efbc917c",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "C102866",
        "title": "CX Insights",
        "description": "CX Insights",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "79310000",
            "description": "Market research services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 177000,
            "currency": "GBP"
        },
        "procurementMethod": "limited",
        "procurementMethodDetails": "Competitive quotation (below threshold)",
        "tenderPeriod": {
            "endDate": "2024-02-15T17:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2024-04-01T00:00:00+01:00",
            "endDate": "2025-03-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-250267",
            "name": "Post Office Limited",
            "identifier": {
                "legalName": "Post Office Limited"
            },
            "address": {
                "streetAddress": "100 Wood Street",
                "locality": "London",
                "postalCode": "EC2V 7ER",
                "countryName": "England"
            },
            "contactPoint": {
                "email": "procurement@postoffice.co.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-251111",
            "name": "Quadrangle Research Group Limited",
            "identifier": {
                "legalName": "Quadrangle Research Group Limited"
            },
            "address": {
                "streetAddress": "The Butlers Wharf Building, 36 Shad Thames, London, SE1 2YE"
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-250267",
        "name": "Post Office Limited"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-3900a0a2-3990-405e-be22-72d2efbc917c-1",
            "status": "active",
            "date": "2024-04-25T00:00:00+01:00",
            "datePublished": "2024-05-07T14:34:45+01:00",
            "value": {
                "amount": 177000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-251111",
                    "name": "Quadrangle Research Group Limited"
                }
            ],
            "contractPeriod": {
                "startDate": "2024-04-01T00:00:00+01:00",
                "endDate": "2025-03-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/05266595-cea5-4e89-97ac-8f7d3011704a",
                    "datePublished": "2024-05-07T14:34:45+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}