Planning

Direct Payment Support Service

PETERBOROUGH CITY COUNCIL

This public procurement record has 1 release in its history.

Planning

05 Dec 2025 at 10:12

Market Engagement Notice
Summary of the contracting process

Peterborough City Council is currently in the planning stage of the procurement process for the "Direct Payment Support Service" in the Health and Social Work Services category, with a focus on England, United Kingdom. The engagement is set to remain open until 23:30 on 19th December 2025. This procurement is a preliminary market engagement initiative meant to gather insights and optimise future tender processes. Peterborough City Council aims to renew the contract by the end of September 2026, keeping in mind the evolving needs of direct payment recipients.

This tender presents substantial opportunities for businesses, particularly SMEs and VCSEs, given Peterborough City Council's supportive approach towards small and voluntary community organisations. The contract involves assisting individuals in managing direct payments for care and support, which could appeal to firms specialising in health, social care services, financial management, or customer-focused solutions. Interested parties are invited to engage via the ProContract platform and should note the requirement to register interest and participate in the preliminary market engagement activities.

How relevant is this notice?

Notice Information

Notice Title

Direct Payment Support Service

Notice Description

THIS IS NOT A CALL TO COMPETITION. This is a Preliminary Market Engagement event in relation to the Direct Payment Support Service. This preliminary market engagement event does not form any part of any invitation to tender. Peterborough City Council is issuing this request for information only. Any supplier invited to present to the Authority is doing so to support market research only and to help make any potential procurement process more focused and efficient. No supplier selection or supplier preference is implied. Peterborough City Council's Direct Payment Support Service provides essential information and advice to people who receive a direct payment from the Council and/or their representatives, parents or carers. The service helps people to find, recruit and pay for the types of care and support they wish to receive. This enables people with care needs to have greater choice and control over the care they receive. The service under the proposed contract has been mainly used by adults but is also available for children/young people with a direct payment. For a monthly fee, direct payment recipients can also arrange to have their direct payment paid into a third party supported account managed by the provider. The provider carries out financial transactions on their instructions, pays wages directly into their care or support workers' bank accounts and provides them with a monthly statement of their account. The current offer is due to end at the end of September 2026, so the Council is reviewing the contract to make plans for the future. The preliminary market engagement event can be accessed via ProContract at this link: https://procontract.due-north.com/Supplier/Advert/View?advertId=ec0cd459-bad1-f011-813a-005056b64545&fromProjectDashboard=False&fromRfxSummary=False&selectWorkgroup=False&fromAdvertEvent=False&fromActivityDashboard=False&restrictedPortalId=fa9a9b42-8212-ed11-8117-005056b64545 If you do not already have an account with ProContract you can register and create an account for free. Once you have accessed the advert, please click on the green "Register interest in this opportunity". Doing this will allow you to access the Preliminary Market Engagement event and associated document. Once the questions within the document have been completed, please upload your response via ProContract. The event will remain open until 23:30 on 19th December 2025. If you have any questions whilst this event is live and you have already registered your interest, please use the ProContract messaging facility.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-390967d2-484e-4d30-a458-78fec7c32e16
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/4868aa3f-7e68-4f6d-ab29-d69937b90e1f
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£846,000 £500K-£1M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
5 Dec 20253 days ago
Submission Deadline
Not specified
Future Notice Date
19 Dec 20252 weeks to go
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
PETERBOROUGH CITY COUNCIL
Contact Name
Helen Davies
Contact Email
helen.davies@peterborough.gov.uk
Contact Phone
+44 1733747474

Buyer Location

Locality
PETERBOROUGH
Postcode
PE2 8TY
Post Town
Peterborough
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH4 Cambridgeshire and Peterborough
Small Region (ITL 3)
TLH41 Peterborough
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Peterborough
Electoral Ward
Fletton and Stanground
Westminster Constituency
North West Cambridgeshire

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-390967d2-484e-4d30-a458-78fec7c32e16-2025-12-05T10:12:03Z",
    "date": "2025-12-05T10:12:03Z",
    "ocid": "ocds-b5fd17-390967d2-484e-4d30-a458-78fec7c32e16",
    "language": "en",
    "initiationType": "tender",
    "title": "Direct Payment Support Service",
    "planning": {
        "milestones": [
            {
                "id": "1",
                "title": "Engagement end date",
                "type": "engagement",
                "dueDate": "2025-12-19T23:59:59Z"
            }
        ],
        "documents": [
            {
                "id": "1",
                "documentType": "marketEngagementNotice",
                "description": "Early engagement notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/4868aa3f-7e68-4f6d-ab29-d69937b90e1f",
                "datePublished": "2025-12-05T10:12:03Z",
                "format": "text/html",
                "language": "en"
            },
            {
                "id": "2",
                "description": "Advert",
                "url": "https://procontract.due-north.com/Advert?advertId=ec0cd459-bad1-f011-813a-005056b64545"
            }
        ]
    },
    "tender": {
        "id": "PCC001-DN786002-21613810",
        "title": "Direct Payment Support Service",
        "description": "THIS IS NOT A CALL TO COMPETITION. This is a Preliminary Market Engagement event in relation to the Direct Payment Support Service. This preliminary market engagement event does not form any part of any invitation to tender. Peterborough City Council is issuing this request for information only. Any supplier invited to present to the Authority is doing so to support market research only and to help make any potential procurement process more focused and efficient. No supplier selection or supplier preference is implied. Peterborough City Council's Direct Payment Support Service provides essential information and advice to people who receive a direct payment from the Council and/or their representatives, parents or carers. The service helps people to find, recruit and pay for the types of care and support they wish to receive. This enables people with care needs to have greater choice and control over the care they receive. The service under the proposed contract has been mainly used by adults but is also available for children/young people with a direct payment. For a monthly fee, direct payment recipients can also arrange to have their direct payment paid into a third party supported account managed by the provider. The provider carries out financial transactions on their instructions, pays wages directly into their care or support workers' bank accounts and provides them with a monthly statement of their account. The current offer is due to end at the end of September 2026, so the Council is reviewing the contract to make plans for the future. The preliminary market engagement event can be accessed via ProContract at this link: https://procontract.due-north.com/Supplier/Advert/View?advertId=ec0cd459-bad1-f011-813a-005056b64545&fromProjectDashboard=False&fromRfxSummary=False&selectWorkgroup=False&fromAdvertEvent=False&fromActivityDashboard=False&restrictedPortalId=fa9a9b42-8212-ed11-8117-005056b64545 If you do not already have an account with ProContract you can register and create an account for free. Once you have accessed the advert, please click on the green \"Register interest in this opportunity\". Doing this will allow you to access the Preliminary Market Engagement event and associated document. Once the questions within the document have been completed, please upload your response via ProContract. The event will remain open until 23:30 on 19th December 2025. If you have any questions whilst this event is live and you have already registered your interest, please use the ProContract messaging facility.",
        "status": "planning",
        "classification": {
            "scheme": "CPV",
            "id": "85000000",
            "description": "Health and social work services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "England",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 846000,
            "currency": "GBP"
        },
        "suitability": {
            "sme": true,
            "vcse": true
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-140061",
            "name": "Peterborough City Council",
            "identifier": {
                "legalName": "Peterborough City Council"
            },
            "address": {
                "streetAddress": "Sand Martin House, Bittern Way",
                "locality": "Peterborough",
                "postalCode": "PE2 8TY",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Helen Davies",
                "email": "helen.davies@peterborough.gov.uk",
                "telephone": "+44 1733747474"
            },
            "details": {
                "url": "https://www.peterborough.gov.uk/business/supplying-the-council/supply-opportunities"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-140061",
        "name": "Peterborough City Council"
    }
}