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Citizen Space Engagement Platform

COMPETITION AND MARKETS AUTHORITY

This public procurement record has 1 release in its history.

Award

16 Oct 2026 at 10:37

Award Notice
Summary of the contracting process

The Competition and Markets Authority (CMA) has procured a public consultation engagement platform service. The requirement is for a tool to conduct the CMA’s public consultations; the tender description says Citizen Space is the tool in place. The procurement is classified as a software service (CPV 48480000). Delivery is in the United Kingdom. The CMA is the buying organisation. This is a focused requirement for provision of an online consultation platform, rather than a general software or marketing service.

The procurement is complete and was awarded to Delib Limited. The award date was 24 March 2026, and the contract period runs from 25 March 2026 to 24 March 2028. The awarded value is £58,185. The procurement used a selective call-off from a framework agreement. The original submission deadline was 24 March 2026 at 12:00 UTC. The opportunity was identified as suitable for SMEs. The contract is for consultation platform services; the award information records one selected supplier and one contract award. The purchase is a service, with the stated purpose of enabling the CMA to carry out public consultations.

For suppliers competing for a similar CMA requirement in future, the relevant capability is delivering and supporting an established digital platform for public consultations. The buyer’s stated use is to conduct its own consultations, and the incumbent tool is Citizen Space, so credible suppliers should be able to demonstrate comparable consultation functionality and the ability to sustain an existing platform rather than simply provide general-purpose software. This award shows demand for a focused service at modest scale, placed through a framework call-off, and shows that an SME supplier was selected. Firms with experience supporting public-sector consultation programmes and dependable platform operations would be well placed to evidence fit when this requirement returns to market. The procurement is specifically for the CMA’s consultation platform, not broader engagement or marketing services.

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Notice Information

Notice Title

Citizen Space Engagement Platform

Notice Description

A tool to carry out our public consultations. Citizen Space is the tool in place.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-3965a4b5-9c7e-4f3d-b3d4-3e20dc0af0b8
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/89d9131a-8988-4f53-9d66-822c236684f3
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48480000 - Sales, marketing and business intelligence software package

Notice Value(s)

Tender Value
£58,185 Under £100K
Lots Value
Not specified
Awards Value
£58,185 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
16 Oct 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
24 Mar 20267 months ago
Contract Period
25 Mar 2026 - 24 Mar 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
COMPETITION AND MARKETS AUTHORITY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
WC1B 4AD
Postcode Area
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI36 Camden
Delivery Location
Not specified
Local Authority
Camden
Electoral Ward
Bloomsbury
Westminster Constituency
Holborn and St Pancras

Supplier Information

Number of Suppliers
1
Supplier Name

Delib

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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