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Ivanti Neurons ITSM & ITAM Named & Concurrent Analyst Cloud Subscription

Maritime & Coastguard Agency

This public procurement record has 1 release in its history.

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24 Jul 2026 at 09:40

Award Notice
Summary of the contracting process

The Maritime and Coastguard Agency is procuring a 12-month extension to its Ivanti Neurons IT Service Management (ITSM) and IT Asset Management (ITAM) cloud subscription. The requirement covers named and concurrent analyst subscriptions for managing IT services, support operations and technology assets. This is an IT services procurement, including software support and related service provision. Delivery applies across the United Kingdom, the Channel Islands, the Isle of Man, Europe, British Overseas Territories and the rest of the world. The buyer is based in Southampton, England. The procurement is for services rather than goods or construction, and is relevant to suppliers of Ivanti Neurons subscriptions, IT service management platforms, IT asset management software and associated cloud support.

The procurement has been completed and awarded through a selective call-off from a framework agreement. The tender deadline was 9 March 2026 at 11:00 UTC, and the award was made on 31 March 2026. CTMS Service Management Ltd was selected for £44,574, inclusive of the stated procurement value, for a contract running from 1 April 2026 to 31 March 2027. The requirement was presented as a single purchase rather than separate lots. It was identified as suitable for small and medium-sized enterprises and was evaluated through the framework call-off route. The award is active, confirming that a supplier has been selected for the Ivanti Neurons ITSM and ITAM subscription extension.

This award demonstrates established demand from the Maritime and Coastguard Agency for specialist Ivanti Neurons ITSM and ITAM subscription services, including analyst access models and cloud-based service management support. Suppliers best placed for a future requirement would understand Ivanti’s licensing and subscription arrangements, particularly the distinction between named and concurrent analyst users. Credibility would also require practical experience supporting IT service management and asset management in a public-sector environment, with the operational capability to serve users across the UK and wider international locations. SMEs were considered suitable for the requirement, so a focused specialist provider with relevant platform expertise, reliable customer support and the capacity to maintain an existing service would be well aligned.

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Notice Information

Notice Title

Ivanti Neurons ITSM & ITAM Named & Concurrent Analyst Cloud Subscription

Notice Description

Extension of the Ivanti Neurons ITSM contract for an additional 12 months.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-3bbdad63-7c40-443e-921f-1b9b34a2db8d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b4ed2a78-a3f6-4d64-b001-0b819c06562d
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£44,574 Under £100K
Lots Value
Not specified
Awards Value
£44,574 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
24 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
31 Mar 20266 months ago
Contract Period
1 Apr 2026 - 31 Mar 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Maritime & Coastguard Agency
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SOUTHAMPTON
Postcode
SO15 1EG
Postcode Area
Southampton
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ32 Southampton
Delivery Location
Not specified
Local Authority
Southampton
Electoral Ward
Banister & Polygon
Westminster Constituency
Southampton Itchen

Supplier Information

Number of Suppliers
1
Supplier Name

CTMS SERVICE MANAGEMENT LTD

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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