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OKTA Managed Service

Maritime & Coastguard Agency

This public procurement record has 1 release in its history.

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24 Jul 2026 at 09:46

Award Notice
Summary of the contracting process

The Maritime and Coastguard Agency (MCA) procured an ongoing Okta managed service for its customer identity and access management platform. The requirement covers Okta licences, managed support and maintenance, and continuous improvement of the platform. This is a technology service within the software packages and information systems category (CPV 48000000), rather than a software development or general IT supply contract. Delivery may be required across the United Kingdom, the Channel Islands, the Isle of Man, British Overseas Territories, Europe and other locations worldwide. The buyer is based in Southampton, England. The scope is suitable for a business that can manage an Okta-based identity platform as an ongoing operational service, including licensing, technical support, maintenance and planned service improvements.

This procurement has been completed and awarded. It used a selective procedure as a call-off from a framework agreement. The tender deadline was 6 March 2026 at 11:00 UTC, and the contract was awarded on 19 March 2026. CATAPULT CX LIMITED was selected for a contract worth £145,000. The contract period runs from 1 April 2026 to 31 March 2027. The procurement is a single requirement rather than a set of separately described lots. The opportunity was identified as suitable for small and medium-sized enterprises and unsuitable for voluntary, community or social enterprises. Evaluation was for the complete managed-service requirement, covering licences, support, maintenance and continuous improvement of the MCA’s Okta customer identity and access management platform.

For a supplier that did not win this award, the procurement demonstrates demand from the MCA for a defined, operational Okta service rather than a one-off implementation. A credible competitor for a future requirement would need demonstrable expertise in Okta customer identity and access management, including licensing administration, platform support, maintenance, incident handling and continuous improvement. It would also need the capacity to provide reliable ongoing service across the MCA’s potentially broad operating footprint, including UK and overseas locations. Experience of working through a framework call-off route would be commercially relevant, as would the ability to present a clear service model, maintain platform availability and security, manage changes carefully, and support the buyer’s users and integrations over the contract lifecycle. The requirement is explicitly suitable for SMEs.

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Notice Information

Notice Title

OKTA Managed Service

Notice Description

Contract for provide ongoing licenses, managed support and maintenance, and continuous improvement for the Maritime and Coastguard Agency's (MCA) customer identity and access management (CIAM) platform, Okta.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-3c08a617-b6b3-4d30-a0bf-5fd284350b25
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d0cb3914-83be-4118-8af4-a1207cd7e3fe
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£145,000 £100K-£500K
Lots Value
Not specified
Awards Value
£145,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
24 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
19 Mar 20266 months ago
Contract Period
1 Apr 2026 - 31 Mar 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Maritime & Coastguard Agency
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SOUTHAMPTON
Postcode
SO15 1EG
Postcode Area
Southampton
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ32 Southampton
Delivery Location
Not specified
Local Authority
Southampton
Electoral Ward
Banister & Polygon
Westminster Constituency
Southampton Itchen

Supplier Information

Number of Suppliers
1
Supplier Name

CATAPULT CX LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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