Tender

Client Relationship Management Systems ("CRM") for Local Pensions Partnership Investments Ltd ("LPPI)_25102019

LOCAL PENSIONS PARTNERSHIP INVESTMENTS LTD

This public procurement record has 1 release in its history.

Tender

25 Oct 2019 at 12:03

Tender Notice
Summary of the contracting process

The procurement process involves Local Pensions Partnership Investments Ltd (LPPI), which is seeking a Client Relationship Management (CRM) solution to enhance its management of third-party relationships. This tender is classified under pension investment services and is active as of the published date on 25th October 2019. The tender period concludes on 8th November 2019, leading to a contract start date of 25th November 2019, with an end date set for 24th November 2022. The project is being conducted through an 'Open Standalone' procurement method, aiming to simplify interactions and improve reporting in the management of third-party relationships.

This tender presents a significant opportunity for technology firms, particularly those specialising in CRM solutions and services that cater to pension schemes and public-sector organisations. Companies that can demonstrate expertise in technology-driven management systems, particularly within the financial services or public sector, are encouraged to compete. This project not only aims to address existing challenges faced by LPPI but also seeks to enhance overall operational efficiency, thus presenting a viable avenue for business growth in the competitive landscape of public procurement.

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Notice Information

Notice Title

Client Relationship Management Systems ("CRM") for Local Pensions Partnership Investments Ltd ("LPPI)_25102019

Notice Description

Local Pensions Partnership (LPP) is a pension service provider for Local Government Pension Schemes (LGPS) and other public-sector pension funds. They aim to help clients reduce pension deficits, improve investment returns and lower costs through the core services of investment management, pension administration and risk management. LPP was formed in 2016 through a collaboration between Lancashire County Council and the London Pensions Fund Authority. Today they manage more than c.PS17b of pension assets for investors and provide pensions administration services to more than 540,000 members across LGPS, Fire and Police schemes. LPPI recognizes its requirement for a CRM capability to simplify management and improve the interactions, reporting and Management Information ("MI") for 3rd party relationships that support its business operations. The key problem areas it has identified include: * There is no single view of 3rd party relationships and/or interactions; * There is no clear, evidence-based view of the overall status of any 3rd party relationship; * There are no consistent agreed business processes for managing 3rd party relationships to ensure regulatory and contractual compliance; * There is no reliable MI on relationship management. The opportunity presented by this ITT is to procure a technology-based solution to address the issues identified above and which, crucially, delivers benefits in the form of improved controls, risk mitigation, customer understanding, and effective processes.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-3defa058-1893-451d-8853-99bb27eca27c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/06248c32-1663-45f2-b05a-3d1db4f393a1
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other - Open Standalone
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

CPV Codes

66131100 - Pension investment services

Notice Value(s)

Tender Value
£1
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
25 Oct 20196 years ago
Submission Deadline
8 Nov 2019Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
25 Nov 2019 - 24 Nov 2022 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LOCAL PENSIONS PARTNERSHIP INVESTMENTS LTD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
PR1 8XJ
Post Town
Preston
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD4 Lancashire
Small Region (ITL 3)
TLD45 Mid Lancashire
Delivery Location
TLI London
Local Authority
Preston
Electoral Ward
City Centre
Westminster Constituency
Preston

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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