This public procurement record has 1 release in its history.

Award

17 Jul 2026 at 13:25

Summary of the contracting process

Nottingham University Hospitals NHS Trust procured Microsoft Flexi-Care Support, a software support service for its Microsoft environment. The requirement is categorised as software support services (CPV 72261000) and falls within the services category. Delivery is associated with the Trust’s site on Edwards Lane, Nottingham, in the East Midlands. The buyer is Nottingham University Hospitals NHS Trust, an NHS organisation. The scope is described as the provision of Microsoft Flexi-Care Support, indicating a requirement for ongoing support rather than software supply, construction or general IT consultancy. Businesses specialising in Microsoft support and related service management would find the subject matter most relevant.

This procurement has been awarded following a selective call-off from a dynamic purchasing system. Bids closed on 29 November 2024 at 12:00 GMT. The contract was awarded to CLOUD 21 LIMITED on 30 November 2024 for £29,770. The contract period runs from 30 November 2024 to 27 November 2026. The award is active and the tender is complete. The procurement was evaluated through the purchasing route and resulted in one identified supplier. The opportunity was not reserved as suitable for small or medium-sized enterprises or voluntary, community and social enterprises. The buyer is Nottingham University Hospitals NHS Trust.

For a supplier that did not win, this award demonstrates a defined NHS requirement for Microsoft-focused software support delivered through a dynamic purchasing system. A credible competitor would need demonstrable capability in supporting Microsoft technologies, responding to an organisational support requirement and delivering dependable services for a large healthcare trust. Familiarity with public-sector purchasing routes, particularly dynamic purchasing system call-offs, would be commercially useful. The selected supplier was a small or medium-sized enterprise, showing that delivery was achieved by a specialist provider rather than necessarily a large systems integrator. Relevant firms should be able to evidence practical Microsoft support expertise, service reliability and capacity to support NHS operational needs.

How relevant is this notice?

Notice Information

Notice Title

Microsoft Flexi-Care Support

Notice Description

Provision of Microsoft Flexi-Care Support

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-3e0a545a-bfe7-4fa7-a5ca-f96669a175c3
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/2cffff7b-db15-4b2d-ab42-99a772e76074
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Dynamic
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a dynamic purchasing system
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72261000 - Software support services

Notice Value(s)

Tender Value
£29,770 Under £100K
Lots Value
Not specified
Awards Value
£29,770 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
17 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
30 Nov 20241 years ago
Contract Period
30 Nov 2024 - 27 Nov 2026 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Nottingham University Hospitals NHS Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NOTTINGHAM
Postcode
NG5 1PB
Postcode Area
Nottingham
Country
England

Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF1 Derbyshire and Nottinghamshire
Small Region (ITL 3)
TLF14 Nottingham
Delivery Location
TLF East Midlands (England)

Local Authority
Nottingham
Electoral Ward
Sherwood
Westminster Constituency
Nottingham East

Supplier Information

Number of Suppliers
1
Supplier Name

CLOUD 21 LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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