Award

GB-London: CON-22-284 Salesforce Consultancy for SCV

FINANCIAL CONDUCT AUTHORITY

This public procurement record has 1 release in its history.

Award

28 Nov 2022 at 15:00

Award Notice
Summary of the contracting process

The Financial Conduct Authority has awarded a contract for Salesforce Consultancy for SCV to Softcat Plc. The tender had a value of £1,092,950.75 and was classified under telecommunication consultancy services. The contract period is scheduled to start on January 9, 2023, and end on September 8, 2023. The procurement stage was an award, with the tender closing on November 3, 2022.

This opportunity for business growth in the services sector could benefit companies with expertise in telecommunication consultancy services. The location of the contract is in London, United Kingdom. The Financial Conduct Authority is the buying organisation for this procurement process. The successful tenderer, Softcat Plc, will be responsible for migrating Contact Centre Users to Service Cloud Voice from Lightning, among other key requirements outlined in the tender description.

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Notice Information

Notice Title

GB-London: CON-22-284 Salesforce Consultancy for SCV

Notice Description

The supplier will be required to fully deliver the following key high-level requirements: *Contact Centre Users will be migrated to Service Cloud Voice from Lightning *All current processes will continue to function with no degradation *There will be no negative impact to any internal, external, upstream or downstream systems / processes *Pilot to be built, productionised, and rolled out to users if successful Additional information: Awarded via G-Cloud

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-3ea7b7a2-02f1-47c6-a594-0d7a25ccaa15
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/3e58cca7-843c-4575-ba03-d13a25c4b087
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

71 - Architectural, construction, engineering and inspection services

CPV Codes

71316000 - Telecommunication consultancy services

Notice Value(s)

Tender Value
£1,092,950 £1M-£10M
Lots Value
Not specified
Awards Value
£1,092,950 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
28 Nov 20223 years ago
Submission Deadline
3 Nov 2022Expired
Future Notice Date
Not specified
Award Date
3 Nov 20223 years ago
Contract Period
9 Jan 2023 - 8 Sep 2023 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
FINANCIAL CONDUCT AUTHORITY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E20 1JN
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
TLI London
Local Authority
Newham
Electoral Ward
Stratford Olympic Park
Westminster Constituency
Stratford and Bow

Supplier Information

Number of Suppliers
1
Supplier Name

SOFTCAT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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