Tender

Text Volume

CARE QUALITY COMMISSION

This public procurement record has 1 release in its history.

Tender

30 Dec 2017 at 17:52

Tender Notice
Summary of the contracting process

The Care Quality Commission is seeking quotations for a tender titled "Text Volume" to develop a text mining tool aimed at automating the analysis of patient feedback collected through their services. This procurement falls under the category of data analysis services, with a budget between £15,000 and £25,000. The tender is currently in the active stage and will close for submissions at 17:00 on 16 January 2018. The services will be delivered in London, United Kingdom, with a contract period commencing on 2 February 2018 and concluding on 30 March 2018.

This tender presents an opportunity for businesses specialising in data analysis, research and development consultancy, and technology solutions. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to participate, particularly those with expertise in automating data processing and qualitative analysis. This is a chance for businesses to contribute to the enhancement of care quality through innovative technology that supports the health and social care sectors.

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Notice Information

Notice Title

Text Volume

Notice Description

We are inviting quotations to support us gain a thorough understanding of how we can identify patterns and trends from high volumes of information from people who use services about the quality of their care from health and social care services. We want both to develop our general ability in this area as well as deliver specific exemplar tools. We receive large numbers of patient comments through our Share Your Experience website. We developed a framework, linked to our regulatory model (under key lines of enquiry), to allow these to be manually coded. This coding process is not currently undertaken due to resource pressures. We want to be able to automate this process so that we can provide this data to operational staff in a concise and timely way and are seeking to develop a text mining tool which can do this. As an example we would want to be able to identify a comment which may suggest that staffing levels at an individual provider are insufficient (as a toy example "the staff were lovely, but when I rang my bell no-one came for 2 hours").Comments may relate to more than one part of our regulatory model (the previous example suggesting that the organization performs well under the "Caring" key question). We would need this tool to be able to code against our existing qualitative framework as well as deliver output in a summarised way which sheds light on the quality of care in the provider, with particular reference to change in quality of care. Additional information: The requirement is set out in the Statement of Requirements of the tender document available at CQC e-Sourcing Portal: https://cqc-commercial.bravosolution.co.uk If your organisation does not already have an account on the portal, please select 'Register Free' and complete the company information to request a user name and password. On receipt of your account details, you may search for this opportunity by project name and select 'Register Interest'. To be considered as a Bidder you must complete and submit a Bid by the deadline of 17:00 16 January 2018 Please allow sufficient time to make your return as late returns will not be permitted by the system.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-41dc6a07-e8da-4a86-92b4-9601d42cc2bf
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/8abe213a-2be4-4cd8-8b9f-3820bb66bbb9
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Competitive quotation (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

73 - Research and development services and related consultancy services

CPV Codes

72316000 - Data analysis services

73200000 - Research and development consultancy services

Notice Value(s)

Tender Value
£25,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
30 Dec 20178 years ago
Submission Deadline
16 Jan 2018Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
2 Feb 2018 - 30 Mar 2018 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CARE QUALITY COMMISSION
Contact Name
Not specified
Contact Email
commercialcontracts@cqc.org.uk
Contact Phone
Not specified

Buyer Location

Locality
NEWCASTLE UPON TYNE
Postcode
NE1 4PA
Post Town
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLI London
Local Authority
Newcastle upon Tyne
Electoral Ward
Monument
Westminster Constituency
Newcastle upon Tyne Central and West

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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