Award

Password Vault and PAM

NATIONAL AUDIT OFFICE

This public procurement record has 1 release in its history.

Award

04 Mar 2026 at 15:13

Award Notice
Summary of the contracting process

The National Audit Office has successfully awarded a contract titled "Password Vault and PAM" to Phoenix Software Limited. This contract falls under the Information Technology Services category, using the Crown Commercial Services GCloud 14 framework. The procurement method was selective, involving a call-off from a framework agreement, indicating a planned strategic procurement. The contract commenced on 23rd February 2026 and is set to run until 22nd February 2027, with an option to extend for two additional one-year periods through to 22nd February 2029. The total contract is valued at £190,501.17, exclusive of VAT. Delivery is expected within the United Kingdom, primarily assisting the National Audit Office located in London, England.

This tender presents substantial opportunities for business growth, particularly for companies specialising in cybersecurity and IT service management. Businesses that offer robust password management and privileged access management (PAM) solutions are well-positioned to compete effectively for such contracts. Given the suitability criteria, this procurement is favourable for Small and Medium-sized Enterprises (SMEs) and Voluntary, Community and Social Enterprises (VCSEs), fostering innovation and strengthening industry partnerships. By engaging with government frameworks like the GCloud, businesses can enhance their visibility and credibility in the sector, laying the groundwork for securing future government contracts.

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Notice Information

Notice Title

Password Vault and PAM

Notice Description

The National Audit Office (NAO) has awarded a contract to Phoenix Software Limited using Crown Commercial Services GCloud 14 framework. The selected supplier will be providing Implementation and access to CyberArk password vault/management and PAM solution to the NAO, and the contract will run for an initial 12 months from Monday 23rd February 2026 to Monday 22nd February 2027 with optional 2, 12 months extensions to Thursday 22nd February 2029. The estimated total contract value, exclusive of VAT, is up to PS190,501.17 over the 3 years duration

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-4269a8ca-f137-48c5-98aa-49a5103e8e70
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/207b9575-dd01-413e-a776-1aac4c8a743c
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
£190,501 £100K-£500K
Lots Value
Not specified
Awards Value
£190,501 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
4 Mar 20261 weeks ago
Submission Deadline
1 Dec 2025Expired
Future Notice Date
Not specified
Award Date
1 Feb 20261 months ago
Contract Period
23 Feb 2026 - 22 Feb 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NATIONAL AUDIT OFFICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1W 9SP
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
Pimlico North
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

PHOENIX SOFTWARE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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