Award

NHS Business Services Authority IT Infrastructure Sourcing - Managed Infrastructure Services

NHS BUSINESS SERVICES AUTHORITY

This public procurement record has 2 releases in its history.

Award

08 Oct 2018 at 07:34

Award Notice
Tender

28 Jul 2017 at 11:14

Tender Notice
Summary of the contracting process

The NHS Business Services Authority is currently undertaking a procurement process for IT Infrastructure sourcing, focusing on Managed Infrastructure Services. This tender, initiated on 28th July 2017, is classified under the category of IT services, with a total contract value of approximately £29.89 million. The procurement method follows a selective approach, specifically a competitive procedure with negotiation above the threshold. The tender period concluded on 13th September 2017, while the contract period spans from 1st June 2018 to 31st May 2024, covering a wide geographical area across England, including regions such as the North East, London, and the South East.

This procurement presents significant opportunities for businesses, especially small and medium enterprises (SMEs) that specialise in IT services and infrastructure management. Companies that possess experience in cloud brokerage, service integration, and collaborative service provision are particularly well-suited to participate in this tender. The shift to a disaggregated model, moving away from reliance on a single supplier, opens the door for a mix of providers to deliver services, fostering a competitive environment where collaborative efforts among multiple suppliers can enhance service delivery and integration capabilities for the NHS.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

NHS Business Services Authority IT Infrastructure Sourcing - Managed Infrastructure Services

Notice Description

The Authority's contract with its incumbent supplier for ICT managed services is due to expire on 31 December 2019. The incumbent supplier provides all ICT managed services on an aggregated basis. In this re-procurement of services the Authority is following a disaggregated model. The new overarching target operating model ("TOM"), of which this contract for managed infrastructure services forms a part, is designed to enhance internal systems and service integration capabilities by replacing the single supplier ICT managed services with services provided by a mix of in-house and external suppliers. This contract award notice relates to a contract for the design, implementation and maintenance of the centralised and distributed platforms and infrastructure services needed to support the Authority's in-scope business applications. The centralised platforms and infrastructure services for these will be designed and built within the data centres by the managed infrastructure supplier; followed by a cutover of data and applications from the incumbent data centres. Infrastructure services hosted on the Authority's sites will be transitioned to the new supplier via a 'walk in, takeover' approach. This service will also include cloud brokerage where applications are able to be cloud hosted and so reduce the footprint of the residual "on-premise" data centre estate. The contract is in the form of a tailored version of the Crown Commercial Service's Model services Agreement. The TOM involves a move away from dependency on a single prime supplier to a multi-supplier environment with suppliers being onboarded, offboarded and managed by the Authority under service integration and management function arrangements. Collaboration and cooperation across the supplier base is critical to the success of the TOM in that end-to-end service delivery can only be achieved where the key suppliers are working together collaboratively. Each supplier's ability to perform the services and meet service levels is in part dependent on one or more of the other suppliers and this has been recognised in the contract with the inclusion of collaboration principles, seeking to enable a coordinated approach to ensure the seamless, continuous, effective, timely and proper delivery of services. Additional information: The initial term of the contract is 4 years. There is the option to extend for two further 12-month periods. A contract award notice was submitted, using the eNotices portal for European public procurement, on 4 October 2018.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-43464261-6338-4da1-8887-ae830aa1fd52
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/5682cec7-78a6-4d2a-853f-f1afd67e5939
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive procedure with negotiation (above threshold)
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£29,893,718 £10M-£100M
Lots Value
Not specified
Awards Value
£29,893,718 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
8 Oct 20187 years ago
Submission Deadline
17 Apr 2018Expired
Future Notice Date
Not specified
Award Date
21 Aug 20187 years ago
Contract Period
21 Aug 2018 - 21 Aug 2022 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS BUSINESS SERVICES AUTHORITY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWCASTLE UPON TYNE
Postcode
NE15 8NY
Post Town
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLK South West (England)
Local Authority
Newcastle upon Tyne
Electoral Ward
Lemington
Westminster Constituency
Newcastle upon Tyne Central and West

Supplier Information

Number of Suppliers
1
Supplier Name

AGILISYS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-43464261-6338-4da1-8887-ae830aa1fd52-2018-10-08T08:34:46+01:00",
    "date": "2018-10-08T08:34:46+01:00",
    "ocid": "ocds-b5fd17-43464261-6338-4da1-8887-ae830aa1fd52",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "tender_138078/717231",
        "title": "NHS Business Services Authority IT Infrastructure Sourcing - Managed Infrastructure Services",
        "description": "The Authority's contract with its incumbent supplier for ICT managed services is due to expire on 31 December 2019. The incumbent supplier provides all ICT managed services on an aggregated basis. In this re-procurement of services the Authority is following a disaggregated model. The new overarching target operating model (\"TOM\"), of which this contract for managed infrastructure services forms a part, is designed to enhance internal systems and service integration capabilities by replacing the single supplier ICT managed services with services provided by a mix of in-house and external suppliers. This contract award notice relates to a contract for the design, implementation and maintenance of the centralised and distributed platforms and infrastructure services needed to support the Authority's in-scope business applications. The centralised platforms and infrastructure services for these will be designed and built within the data centres by the managed infrastructure supplier; followed by a cutover of data and applications from the incumbent data centres. Infrastructure services hosted on the Authority's sites will be transitioned to the new supplier via a 'walk in, takeover' approach. This service will also include cloud brokerage where applications are able to be cloud hosted and so reduce the footprint of the residual \"on-premise\" data centre estate. The contract is in the form of a tailored version of the Crown Commercial Service's Model services Agreement. The TOM involves a move away from dependency on a single prime supplier to a multi-supplier environment with suppliers being onboarded, offboarded and managed by the Authority under service integration and management function arrangements. Collaboration and cooperation across the supplier base is critical to the success of the TOM in that end-to-end service delivery can only be achieved where the key suppliers are working together collaboratively. Each supplier's ability to perform the services and meet service levels is in part dependent on one or more of the other suppliers and this has been recognised in the contract with the inclusion of collaboration principles, seeking to enable a coordinated approach to ensure the seamless, continuous, effective, timely and proper delivery of services. Additional information: The initial term of the contract is 4 years. There is the option to extend for two further 12-month periods. A contract award notice was submitted, using the eNotices portal for European public procurement, on 4 October 2018.",
        "datePublished": "2017-07-28T12:14:17+01:00",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72000000",
            "description": "IT services: consulting, software development, Internet and support"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "North East",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "North West",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "Yorkshire and the Humber",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "East Midlands",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "West Midlands",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "East of England",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "London",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "South East",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "South West",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "North East",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "North West",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "Yorkshire and the Humber",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "East Midlands",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "West Midlands",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "East of England",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "London",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "South East",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "South West",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "procurementMethodDetails": "Competitive procedure with negotiation (above threshold)",
        "tenderPeriod": {
            "endDate": "2018-04-17T23:59:59+01:00"
        },
        "contractPeriod": {
            "startDate": "2018-08-22T00:00:00+01:00",
            "endDate": "2022-08-21T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/d3fb7d64-8bd6-4508-939d-8ab2687bfd90",
                "datePublished": "2017-07-28T12:14:17+01:00",
                "format": "text/html",
                "language": "en"
            },
            {
                "id": "2",
                "documentType": "tenderNotice",
                "description": "Access the opportunity via the Authority's eSourcing platform",
                "url": "https://nhsbsa.bravosolution.co.uk"
            }
        ],
        "value": {
            "amount": 29893718,
            "currency": "GBP"
        },
        "procurementMethod": "selective"
    },
    "parties": [
        {
            "id": "GB-CFS-97620",
            "name": "NHS Business Services Authority",
            "identifier": {
                "legalName": "NHS Business Services Authority"
            },
            "address": {
                "streetAddress": "Stella House, Goldcrest Way, Newburn Riverside Business Park",
                "locality": "Newcastle upon Tyne",
                "postalCode": "NE15 8NY",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Sean Murphy",
                "email": "sean.murphy4@nhs.net",
                "telephone": "0191 2035068"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-04327369",
            "name": "Agilisys Limited",
            "identifier": {
                "legalName": "Agilisys Limited",
                "scheme": "GB-COH",
                "id": "04327369"
            },
            "address": {
                "streetAddress": "Third Floor, One Hammersmith Broadway, London, W6 9DL"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-97620",
        "name": "NHS Business Services Authority"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-43464261-6338-4da1-8887-ae830aa1fd52-1",
            "status": "active",
            "date": "2018-08-22T00:00:00+01:00",
            "datePublished": "2018-10-08T08:34:46+01:00",
            "value": {
                "amount": 29893718,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-04327369",
                    "name": "Agilisys Limited"
                }
            ],
            "contractPeriod": {
                "startDate": "2018-08-22T00:00:00+01:00",
                "endDate": "2022-08-21T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/5682cec7-78a6-4d2a-853f-f1afd67e5939",
                    "datePublished": "2018-10-08T08:34:46+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}