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WP4198 Registration Services Booking System

Walsall Council

This public procurement record has 2 releases in its history.

AwardUpdate

20 Jul 2026 at 11:55

Award Notice
Award

20 Jul 2026 at 11:49

Award Notice
Summary of the contracting process

Walsall Metropolitan Borough Council procured a registration service booking system to let residents make online appointments for registering births and deaths, giving notice of marriage, and attending registration ceremonies. This is a software and information-systems procurement, intended to support the council’s registration services in Walsall, England. The requirement is categorised as goods because it concerns the provision of a software system rather than a standalone consultancy or works contract. The system’s purpose is resident-facing online appointment booking across several statutory registration activities. The council is the buyer and the service is associated with its Walsall address. The requirement was suitable for small and medium-sized enterprises, indicating that a specialist software provider of modest scale could meet the buyer’s stated organisational preference.

The procurement is complete and has been awarded. It used a selective procedure as a call-off from a framework agreement. The tender submission deadline was 13 March 2026 at 12:00. The estimated procurement value was £9,600 including the stated currency of GBP. Walsall Metropolitan Borough Council awarded the contract to Zipporah Ltd on 31 March 2026 for £8,000. The contract period runs from 1 April 2026 to 31 March 2027. The award is active. The outcome is a single award covering the registration booking system. The recorded evaluation route was the framework call-off procedure, rather than an open competition for all suppliers. The award notice was published on 20 July 2026.

This award demonstrates a defined requirement from Walsall Metropolitan Borough Council for resident-facing appointment-booking software supporting multiple registration activities. Competitors seeking similar work with this buyer would need a credible product for online booking of births, deaths, notices of marriage and ceremonies, together with the capability to support public-facing council services reliably. The successful supplier was an SME, so the requirement is demonstrably deliverable by a focused specialist rather than only a large technology integrator. Suppliers would also need access to the relevant framework route, since this procurement was made as a framework call-off rather than as an open tender. The opportunity is therefore most relevant to software providers with public-sector booking-system experience, suitable operational capacity and a product that can handle varied registration appointment types.

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Notice Information

Notice Title

WP4198 Registration Services Booking System

Notice Description

A Registration Service Booking System that enables residents within the region to make online bookings for appointments to register births, deaths, notices of marriage, ceremonies.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-4488af83-d827-4d22-8867-7f71ec872179
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/36f0510e-c480-4c44-8482-894bb00ef45a
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£9,600 Under £100K
Lots Value
Not specified
Awards Value
£8,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
20 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
31 Mar 20266 months ago
Contract Period
1 Apr 2026 - 31 Mar 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Walsall Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WALSALL
Postcode
WS1 1TP
Postcode Area
Walsall
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG38 Walsall
Delivery Location
Not specified
Local Authority
Walsall
Electoral Ward
St Matthew's
Westminster Constituency
Walsall and Bloxwich

Supplier Information

Number of Suppliers
1
Supplier Name

Zipporah Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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