Award

Research with Patients, Carers and GP Practice Staff: Online and Video Consultations in Primary Care

NHS ENGLAND

This public procurement record has 1 release in its history.

Award

25 Oct 2021 at 16:16

Award Notice
Summary of the contracting process

The procurement process, initiated by NHS England, is aimed at sourcing a supplier for the project titled "Research with Patients, Carers and GP Practice Staff: Online and Video Consultations in Primary Care." This project falls within the health services industry category and is located in Leeds, England. The procurement method adopted is a limited competitive quotation, with a contract value of £149,000. The tender period closed on 2 September 2021, while the contract is scheduled to begin on 1 October 2021 and run until 12 August 2022. The award for this contract was made on 28 September 2021.

This tender presents significant opportunities for growth, particularly for small to medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) engaged in healthcare research and consultancy. Businesses that specialise in user experience research, patient engagement, or qualitative analysis will be well-positioned to compete for similar contracts, as the project seeks to leverage in-depth insights into online consultation systems. Engaging effectively with a diverse user panel and GP practice staff is crucial, making this an ideal occasion for organisations that excel in participatory research methodologies.

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Notice Information

Notice Title

Research with Patients, Carers and GP Practice Staff: Online and Video Consultations in Primary Care

Notice Description

The Authority is looking for a Supplier for the provision of research with patients, carers and GP Practice Staff to support NHSE/I's understanding of the real world use of online and video consultation systems in primary care. This is expected to be a 8-12 month programme of work, with a report delivered in 2022 ( by April 2022). The aim of this project is to understand user experiences (staff and patients) across a selection of GP online consultation platforms found in primary care in England. The project will contribute new knowledge about how patients and carers navigate online consultation platforms and digital pathways in general practice, including the remote interaction between the practice and the patient. The research will be based on proactive engagement with an inclusive user research panel, comprising a diverse sample of patients and carers, and engagement with GP practice staff to understand their perspectives and experiences. This project is expected to integrate qualitative usability testing (delivered by researchers at NHSE/I) and in-depth interview and public engagement methods to evaluate user experiences of online consultation platforms in primary care. Please be aware that a supplier is sought to undertake qualitative research and recruitment activities, not to undertake structured usability testing across different online consultation platforms.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-4c190a1a-14c4-4273-9b2e-2aa28c2c2257
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c34659fe-cceb-4e45-b392-706d881a0365
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Competitive quotation (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
£149,000 £100K-£500K
Lots Value
Not specified
Awards Value
£142,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
25 Oct 20214 years ago
Submission Deadline
2 Sep 2021Expired
Future Notice Date
Not specified
Award Date
27 Sep 20214 years ago
Contract Period
30 Sep 2021 - 12 Aug 2022 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS ENGLAND
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEEDS
Postcode
LS2 7UE
Post Town
Leeds
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Leeds
Electoral Ward
Little London & Woodhouse
Westminster Constituency
Leeds Central and Headingley

Supplier Information

Number of Suppliers
1
Supplier Name

T/A TRAVERSE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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