Award

HARDWARE SUPPORT AND ASSOCIATED MANUFACTURER TECHNICAL SUPPORT 2024 - Lot 1

MCA - MARITIME AND COASTGUARD AGENCY

This public procurement record has 1 release in its history.

Award

24 Apr 2024 at 16:56

Award Notice
Summary of the contracting process

The Maritime and Coastguard Agency (MCA) has awarded a contract for hardware support and technical services, with a total value of £179,351. The procurement method used was selective, with a tender period ending on 6th March 2024. The contract period is scheduled to run from 1st April 2024 to 31st March 2025. The opportunity was open to suppliers under Lot 3d of the Crown Commercial Service's Technology Services 3 framework. The contract was awarded to TELEN T TECHNOLOGY SERVICES LIMITED. The buying organisation MCA is based in Southampton, England.

This procurement presents opportunities for businesses involved in technical support services, specifically in the area of hardware maintenance and replacement. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are well-suited to compete for this contract. Businesses offering Cisco networking hardware support services would find this tender particularly relevant. The location of the delivery addresses includes the United Kingdom and various other regions such as Europe and the Isle of Man.

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Notice Information

Notice Title

HARDWARE SUPPORT AND ASSOCIATED MANUFACTURER TECHNICAL SUPPORT 2024 - Lot 1

Notice Description

The Maritime and Coastguard Agency (MCA) has a requirement for manufacturer hardware support and technical support for key compute, storage and network hardware that forms part of the infrastructure providing the critical National HM Coastguard Emergency Service capability. The hardware is primarily supported by a infrastructure managed service, but this service requires underpinning services for hardware replacement and manufacturer technical support. The asset list has been split into two Lots; Lot 1: Includes Cisco networking hardware. For these we require standard Cisco hardware and software support services to the required SLAs. Lot 2: Includes Cisco hardware and NetApp storage arrays that are beyond the Cisco End of Support date but is still in use. It also contains our NetApp storage arrays which have a lower level of support requirement. For this Lot we require a hardware replacement service only. This opportunity is open to all suppliers under Lot 3d of the Crown Commercial Service's Technology Services 3 framework (RM6100). A notice is not being published for Lot 2 because the value is below PS10k.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-4c192f33-3b07-4c10-bc0e-2cc13a68b774
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/5ec794cc-2f51-4f0e-91de-6057f632b5e5
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

71 - Architectural, construction, engineering and inspection services

CPV Codes

71356300 - Technical support services

Notice Value(s)

Tender Value
£179,351 £100K-£500K
Lots Value
Not specified
Awards Value
£179,351 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
24 Apr 20241 years ago
Submission Deadline
6 Mar 2024Expired
Future Notice Date
Not specified
Award Date
24 Apr 20241 years ago
Contract Period
31 Mar 2024 - 31 Mar 2025 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
MCA - MARITIME AND COASTGUARD AGENCY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SOUTHAMPTON
Postcode
SO15 1EG
Post Town
Southampton
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ32 Southampton
Delivery Location
Not specified
Local Authority
Southampton
Electoral Ward
Banister & Polygon
Westminster Constituency
Southampton Itchen

Supplier Information

Number of Suppliers
1
Supplier Name

TELENT TECHNOLOGY SERVICES

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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