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Whistleblowing Report System

National Highways

This public procurement record has 1 release in its history.

Award

16 Sep 2026 at 15:49

Award Notice
Summary of the contracting process

National Highways Limited procured a whistleblowing reporting service, classified as an IT software package and delivered as a service. The requirement covers a secure reporting portal, a multilingual helpline and a case management system. It enables employees, suppliers, customers and other stakeholders to raise concerns safely, confidentially and anonymously where required. The service supports independent reporting, investigation tracking and effective case resolution. Delivery covers the United Kingdom, the Channel Islands, the Isle of Man, British Overseas Territories, Europe and the rest of the world. This is a technology-enabled compliance and case-management requirement for an organisation operating across multiple territories and serving a broad stakeholder base.

The procurement is complete and was awarded on 16 September 2026 to INTEC For Business Ltd. The award value is £39,225. It was a selective call-off from a framework agreement, rather than an open standalone tender. The contract period runs from 1 October 2026 to 30 September 2029. The tender had a submission deadline of 16 September 2026 at 12:00 BST. The opportunity was identified as suitable for small and medium-sized enterprises. The award is active, and the selected supplier is responsible for providing the full whistleblowing reporting service to National Highways Limited across the stated delivery locations.

This procurement demonstrates demand for an integrated whistleblowing platform supporting secure and confidential reporting, multilingual access and structured case handling. Suppliers competing for comparable work should be able to provide a dependable reporting portal, an accessible helpline covering multiple languages and case-management tools that support investigation workflows, auditability and resolution. Credibility will also depend on protecting anonymity where required, handling sensitive information securely and supporting independent reporting for employees, suppliers, customers and other stakeholders. Experience serving organisations with geographically dispersed users would be relevant, as would the operational capacity to deliver consistently across the UK, nearby jurisdictions, Europe and international locations through a framework call-off route.

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Notice Information

Notice Title

Whistleblowing Report System

Notice Description

Whistleblowing service providing a secure reporting portal, multilingual helpline, and case management system to enable employees, suppliers, customers, and other stakeholders to raise concerns safely, confidentially, and anonymously where required. The service supports independent reporting, investigation tracking, and effective case resolution.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-4c3bbec2-62a1-47f1-b19c-df08d88db0f3
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/8ba44b46-54b8-4704-aae5-5477d6a03a5f
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48517000 - IT software package

Notice Value(s)

Tender Value
£39,225 Under £100K
Lots Value
Not specified
Awards Value
£39,225 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
16 Sep 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
16 Sep 20263 weeks ago
Contract Period
1 Oct 2026 - 30 Sep 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
National Highways
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B4 6GA
Postcode Area
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
Not specified
Local Authority
Birmingham
Electoral Ward
Ladywood
Westminster Constituency
Birmingham Ladywood

Supplier Information

Number of Suppliers
1
Supplier Name

INTEC FOR BUSINESS LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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