Award

Social Media Listening and Monitoring Platform 2026-2028

NUCLEAR DECOMMISSIONING AUTHORITY

This public procurement record has 1 release in its history.

Award

26 May 2026 at 09:19

Summary of the contracting process

The Nuclear Decommissioning Authority, based in Warrington, United Kingdom, has completed a procurement process for a "Social Media Listening and Monitoring Platform" intended for the period of 2026-2028. This contract, valued at GBP 55,746.37, falls under the category of sales or marketing software packages. The procurement method utilised was selective, specifically a call-off from a framework agreement. The tendering phase concluded on 17th April 2026, and the contract commenced on 20th April 2026, running until 31st March 2028. The contract has been awarded to Talkwalker S.à r.l. to support brand reputation management and stakeholder engagement through comprehensive online media monitoring and analysis.

This tender represents significant business growth opportunities, particularly for enterprises specialising in digital marketing, social media analytics, and data-driven decision-making tools. Businesses that can provide robust software solutions to aggregate and interpret social media data would find this contract particularly suited to their offerings. Although the tender is now closed, similar opportunities may arise that require the ability to deliver integrated analytics platforms capable of supporting large-scale data collection and analysis across diverse digital channels.

Find more tenders on our Open Data Platform.
How relevant is this notice?

Notice Title

Social Media Listening and Monitoring Platform 2026-2028

Notice Description

Require a comprehensive social listening and media monitoring capability that can be used to centrally monitor, analyse, and generate actionable insights from online conversations across social media platforms, websites, news, forums, and other digital and broadcast channels, in order to support brand reputation management, stakeholder engagement, and data-driven decision-making

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-4cdaccf6-3769-4753-9418-7cb4b7d7c766
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/549ddb3d-799c-4bbd-be52-f9e92da4a302
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48481000 - Sales or marketing software package

Notice Value(s)

Tender Value
£55,746 Under £100K
Lots Value
Not specified
Awards Value
£36,846 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
26 May 20261 weeks ago
Submission Deadline
17 Apr 2026Expired
Future Notice Date
Not specified
Award Date
16 Apr 20261 months ago
Contract Period
19 Apr 2026 - 31 Mar 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NUCLEAR DECOMMISSIONING AUTHORITY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WARRINGTON
Postcode
WA3 6GR
Post Town
Warrington
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD6 Cheshire
Small Region (ITL 3)
TLD61 Warrington
Delivery Location
TLD North West (England)

Local Authority
Warrington
Electoral Ward
Birchwood
Westminster Constituency
Warrington North

Supplier Information

Number of Suppliers
1
Supplier Name

TALKWALKER S.À R.L.

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-4cdaccf6-3769-4753-9418-7cb4b7d7c766-2026-05-26T10:19:55+01:00",
    "date": "2026-05-26T10:19:55+01:00",
    "ocid": "ocds-b5fd17-4cdaccf6-3769-4753-9418-7cb4b7d7c766",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "CF-0288200D4L000000iAvzUAE",
        "title": "Social Media Listening and Monitoring Platform 2026-2028",
        "description": "Require a comprehensive social listening and media monitoring capability that can be used to centrally monitor, analyse, and generate actionable insights from online conversations across social media platforms, websites, news, forums, and other digital and broadcast channels, in order to support brand reputation management, stakeholder engagement, and data-driven decision-making",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "48481000",
            "description": "Sales or marketing software package"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "WA3 6GR"
                    },
                    {
                        "region": "North West",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "minValue": {
            "amount": 36846.37,
            "currency": "GBP"
        },
        "value": {
            "amount": 55746.37,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2026-04-17T12:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2026-04-20T00:00:00+01:00",
            "endDate": "2028-03-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-334564",
            "name": "Nuclear Decommissioning Authority",
            "identifier": {
                "legalName": "Nuclear Decommissioning Authority"
            },
            "address": {
                "streetAddress": "Hinton House",
                "locality": "Warrington",
                "postalCode": "WA3 6GR",
                "countryName": "GB"
            },
            "contactPoint": {
                "name": "Yinying Bu (ps)",
                "email": "yinying.bu@nda.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-334973",
            "name": "Talkwalker S.a r.l.",
            "identifier": {
                "legalName": "Talkwalker S.a r.l."
            },
            "address": {
                "streetAddress": "33 Avenue John F Kennedy, 3rd floor, Luxembourg, L-1855"
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-334564",
        "name": "Nuclear Decommissioning Authority"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-4cdaccf6-3769-4753-9418-7cb4b7d7c766-1",
            "status": "active",
            "date": "2026-04-17T00:00:00+01:00",
            "datePublished": "2026-05-26T10:19:55+01:00",
            "value": {
                "amount": 36846.37,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-334973",
                    "name": "Talkwalker S.a r.l."
                }
            ],
            "contractPeriod": {
                "startDate": "2026-04-20T00:00:00+01:00",
                "endDate": "2028-03-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/549ddb3d-799c-4bbd-be52-f9e92da4a302",
                    "datePublished": "2026-05-26T10:19:55+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}