Award

Parking Back Office Service

THANET DISTRICT COUNCIL

This public procurement record has 1 release in its history.

Award

12 Jan 2020 at 16:55

Summary of the contracting process

Thanet District Council has successfully completed the procurement process for a "Parking Back Office Service," aimed at enhancing its management of parking enforcement and penalty notice processing. This service is classified under car park services (CPV code 98351100) and was initially tendered through an open procedure. The contract, valued at £660,000, was awarded on 19 December 2019, with the contract period running from 1 February 2020 to 31 January 2024. The procurement process was conducted for services delivered in the South East region of the United Kingdom, with the tender period concluding on 30 September 2019.

This tender represents an opportunity for businesses specialising in back office services, particularly those experienced in handling appeals and administrative processing for parking operations. Small and medium-sized enterprises (SMEs) are encouraged to consider competing for similar future contracts, as the council seeks qualified and experienced contractors to potentially enhance their service offerings. Companies that excel in legal compliance, customer service handling, and operational efficiency would be particularly well-suited for this market segment.

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Notice Title

Parking Back Office Service

Notice Description

Thanet District Council manages parking together with relevant enforcement through the Traffic Management Act 2004 and issues approximately 20,000 penalty charge notices for on street and off street parking offences. Thanet District Council is seeking to appoint a suitably qualified and experienced contractor to provide Parking Back Office Service in respect of parking notice processing. This will be a full notice processing unit for the management of the PCN appeals process including such things as Informal appeals processing Notice to Owner Processing Charge Certificate Processing Court Registration Transfer to Enforcement Agents

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-4eae95ac-5e98-4b33-b39f-8528d952b322
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/0f428380-dbe4-485b-8a9c-579a64d92848
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

98 - Other community, social and personal services


CPV Codes

98351100 - Car park services

Notice Value(s)

Tender Value
£660,000 £500K-£1M
Lots Value
Not specified
Awards Value
£660,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
12 Jan 20206 years ago
Submission Deadline
30 Sep 2019Expired
Future Notice Date
Not specified
Award Date
19 Dec 20196 years ago
Contract Period
1 Feb 2020 - 31 Jan 2024 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
THANET DISTRICT COUNCIL
Contact Name
Karen Paton
Contact Email
karen.paton@thanet.gov.uk
Contact Phone
+44 1843577112

Buyer Location

Locality
MARGATE
Postcode
CT9 1XZ
Post Town
Canterbury
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ4 Kent
Small Region (ITL 3)
TLJ44 East Kent
Delivery Location
TLJ South East (England)

Local Authority
Thanet
Electoral Ward
Cliftonville West
Westminster Constituency
East Thanet

Supplier Information

Number of Suppliers
1
Supplier Name

IMPERIAL CIVIL ENFORCEMENT SOLUTIONS

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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