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SecOps Service Manager Provider

UK Shared Business Services Limited

This public procurement record has 1 release in its history.

Award

12 Aug 2026 at 17:02

Award Notice
Summary of the contracting process

UK Shared Business Services Limited procured a SecOps Service Manager Provider for UK Research and Innovation. The requirement covers security operations service management and related security software development services, including the management and delivery of cyber security service capabilities. The work is associated with the buyer’s operations in Swindon, England. The procurement is classified primarily under industry-specific software development services, with security software development as an additional classification. Although the structured category is recorded as goods, the requirement itself is for a specialist cyber security service provider. The opportunity is therefore relevant to organisations delivering security operations management, cyber security service integration and supporting security software services, particularly those able to work with a UK public sector research and innovation organisation.

The procurement is complete and has been awarded. It was run as a selective mini-competition call-off from the Cyber Security Services 3 framework, RM3764.3, rather than as a standalone open competition. The award was made to Normcyber Limited on 1 July 2026. The 12-month contract runs from 10 August 2026 to 9 August 2027 and has an awarded value of £720,000 excluding VAT. The call-off also allows up to a further £277,000 excluding VAT for additional services during the contract period. The tender submission deadline was 26 May 2026 at 11:00 BST. The procurement was identified as suitable for small and medium-sized enterprises, and the selected supplier is Normcyber Limited.

For a supplier assessing future demand, this award shows that UK Shared Business Services Limited sources substantial, time-limited cyber security service management capability for UK Research and Innovation through a specialist government framework. A credible competitor would need access to the relevant framework route, demonstrable expertise in security operations and cyber security service management, and the capacity to provide a managed service at significant public sector scale. Experience supporting security software or wider cyber security delivery would be relevant, alongside the ability to coordinate operational services, maintain service performance and respond to additional requirements. The procurement’s SME suitability indicates that smaller specialist providers can be considered, provided they can evidence the required technical capability, delivery capacity and framework compliance.

How relevant is this notice?

Notice Information

Notice Title

SecOps Service Manager Provider

Notice Description

***Please note this is an award notice, not a call for competition*** UK Research and Innovation had a requirement for a SecOps Service Manager Provider. This requirement has been sourced and concluded via a Mini-Competition Tender Exercise against the Cyber Security Services 3 - RM3764.3 Framework. The total costs for the 12-month term of this call-off contract shall not exceed PS720,000.00 excluding VAT. There is an additional PS277,000.00 excluding VAT which can be utilized for additional services throughout the duration of this call-off contract.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-51261840-04ef-4104-ab05-da7b5c5c978c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/1b3e27d4-8b56-4a24-894d-1b324ab6cc94
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72212100 - Industry specific software development services

72212730 - Security software development services

Notice Value(s)

Tender Value
£720,000 £500K-£1M
Lots Value
Not specified
Awards Value
£720,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
12 Aug 20262 weeks ago
Submission Deadline
26 May 2026Expired
Future Notice Date
Not specified
Award Date
1 Jul 20261 months ago
Contract Period
10 Aug 2026 - 9 Aug 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UK Shared Business Services Limited
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SWINDON
Postcode
SN2 1FL
Postcode Area
Swindon
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK71 Swindon
Delivery Location
Not specified
Local Authority
Swindon
Electoral Ward
Rodbourne Cheney
Westminster Constituency
Swindon North

Supplier Information

Number of Suppliers
1
Supplier Name

Normcyber Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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