Award

Call Off FourBatch 4 Cycle Hire

TRANSPORT FOR LONDON

This public procurement record has 2 releases in its history.

Award

26 Jan 2017 at 11:38

Award Notice
AwardUpdate

26 Jan 2017 at 11:38

Award Notice
Summary of the contracting process

Transport for London is facilitating the procurement process titled "Call Off FourBatch 4 Cycle Hire," which focuses on customer services related to call centre operations and key fulfilment for the Cycle Hire Contract. The procurement method is selective, employing a negotiated procedure. The tender was open until 8th November 2016, and the awarded contract is valued at £1,050,000, covering a contract period from 1st April 2017 to 31st March 2019. This procurement initiative is located in London, United Kingdom, and has been marked as complete.

This tender presents substantial growth opportunities for businesses, particularly those that offer customer service solutions and call centre management. Small and medium-sized enterprises (SMEs) may find a suitable competitive edge as they can demonstrate tailored service offerings. The need for efficient fulfilment in the Cycle Hire operational framework suggests that businesses with a background in customer engagement and logistics management will be particularly well-positioned to respond effectively to this opportunity.

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Notice Information

Notice Title

Call Off FourBatch 4 Cycle Hire

Notice Description

Call Centre and Key Fulfilment for the Cycle Hire Contract

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-5203e581-55c2-4ce5-aa29-946b0482cc5b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/8a2383d3-132e-48ab-9cd3-e3603e13e383
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Negotiated procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79342300 - Customer services

Notice Value(s)

Tender Value
£1,050,000 £1M-£10M
Lots Value
Not specified
Awards Value
£1,050,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
26 Jan 20179 years ago
Submission Deadline
8 Nov 2016Expired
Future Notice Date
Not specified
Award Date
8 Nov 20169 years ago
Contract Period
31 Mar 2017 - 31 Mar 2019 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
TRANSPORT FOR LONDON
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1H 0TL
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI London
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

JOURNEYCALL LIMITED, 3

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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