This public procurement record has 1 release in its history.

Award

03 Aug 2026 at 11:36

Summary of the contracting process

The London Borough of Havering procured audio, visual and online services for South Essex Crematorium. The requirement is classified as cremation services (CPV 98371120) and covers service delivery at the crematorium in the Romford area. This is a public service contract for a specialist supplier able to provide the technical services associated with cremation ceremonies and related online provision. The opportunity was suitable for small and medium-sized enterprises and voluntary, community and social enterprises. Viviedia Ltd, a Sheffield-based SME and VCSE, was selected as the supplier, indicating that the requirement can be delivered by a smaller specialist business rather than only by a large national provider.

The procurement has been completed and awarded. Havering used a selective call-off from a framework agreement. The award was made to Viviedia Ltd on 23 May 2026 for £160,000 including the stated contract value currency of GBP. The contract runs from 1 July 2026 to 30 June 2028. The tender submission deadline was 27 July 2025 at 12:00. The requirement was treated as a services procurement and was not divided into separately reported lots. The award is active, and the contract period matches the period stated for the procurement. The published outcome therefore records a two-year service arrangement for audio, visual and online provision at South Essex Crematorium.

For competitors, this award demonstrates established public-sector demand for integrated audio, visual and online services in a crematorium setting. Relevant suppliers would need practical capability across ceremony audio and visual delivery alongside reliable online services, with the operational discipline to support sensitive, time-critical services for families and other users. Experience of working in a crematorium or similarly sensitive public-facing environment would help demonstrate credibility, as would dependable equipment, remote-service capability and responsive technical support. Access to the relevant framework route is also important, since this buyer used a framework call-off. The procurement’s suitability for SMEs and VCSEs indicates that smaller specialist providers can compete for comparable requirements.

How relevant is this notice?

Notice Information

Notice Title

Audio, Visual and Online Services at South Essex Crematorium

Notice Description

Audio, Visual and Online Services at South Essex Crematorium

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-526f1a91-393e-47d4-b620-d5df13e467fa
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/334e9fe4-c5f9-4161-aa23-9458a156119e
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

98 - Other community, social and personal services


CPV Codes

98371120 - Cremation services

Notice Value(s)

Tender Value
£160,000 £100K-£500K
Lots Value
Not specified
Awards Value
£160,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
3 Aug 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
23 May 20264 months ago
Contract Period
1 Jul 2026 - 30 Jun 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF HAVERING
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
ROMFORD
Postcode
RM1 3BB
Postcode Area
Romford
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI5 Outer London - East and North East
Small Region (ITL 3)
TLI52 Barking & Dagenham and Havering
Delivery Location
Not specified

Local Authority
Havering
Electoral Ward
St Edward's
Westminster Constituency
Romford

Supplier Information

Number of Suppliers
1
Supplier Name

Viviedia Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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