Award

Hearing Support Service

WESTMORLAND AND FURNESS COUNCIL

This public procurement record has 1 release in its history.

Award

03 Jul 2025 at 15:30

Award Notice
Summary of the contracting process

Westmorland and Furness Council has recently completed the award stage of a procurement process for the "Hearing Support Service," designed to assist d/Deaf and Hard of Hearing individuals residing in the council's area. The procurement process, using an open procedure, aimed to fulfil the council's statutory obligations under various acts including the Care Act 2014. The contract spans from 1st September 2025 to 31st August 2027, with a total contract value of £205,620. The procurement falls under the industry category of Social Work and Related Services, with Bid Services appointed as the supplier. The award was finalised and published on 3rd July 2025.

This tender presents opportunities for SMEs and voluntary community and social enterprises (VCSEs) specialising in personalised support services for sensory impairments. Businesses capable of providing flexible, user-centred care within the United Kingdom, particularly those with experience in engaging with service users in transitioning between children's and adult services, may find this contract aligns well with their core offerings. The collaboration involved in such tenders can lead to significant business growth, allowing organisations to broaden their portfolio in a vital and socially impactful sector.

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Notice Information

Notice Title

Hearing Support Service

Notice Description

The Service supports individuals who are d/Deaf (and are British Sign Language (BSL) users) and/or who are Hard of Hearing, have Dual Sensory Loss and are residing in the Westmorland and Furness Council area. Service Users shall ordinarily be aged 18 years and over (or 16 years and over where a young person is being supported through transition between Children's and Adult's services), resident in the Westmorland and Furness Council area and be eligible for support as defined in the Care Act 2014. The Service shall complement existing Council statutory duties delivered under the Care Act 2014, the Children and Families Act 2014 and the Equality Act 2010 (Specific Duties and Public Authorities) Regulations 2017. The Provider shall deliver a person-centred Service which builds support around the Service User and provides maximum choice, control and flexibility in the way support is received regardless of the setting whilst maintaining the Service Users' dignity and respect.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-528fee99-378f-4412-8fde-1a1f3d25f0a5
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/343c38bd-14f0-4d83-bd87-fe359656c16b
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85300000 - Social work and related services

Notice Value(s)

Tender Value
£205,620 £100K-£500K
Lots Value
Not specified
Awards Value
£205,620 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
3 Jul 20257 months ago
Submission Deadline
30 Apr 2025Expired
Future Notice Date
Not specified
Award Date
12 Jun 20258 months ago
Contract Period
31 Aug 2025 - 31 Aug 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WESTMORLAND AND FURNESS COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
KENDAL
Postcode
LA9 4DQ
Post Town
Lancaster
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD1 Cumbria
Small Region (ITL 3)
TLD14 Westmorland and Furness
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Westmorland and Furness
Electoral Ward
Kendal Strickland and Fell
Westminster Constituency
Westmorland and Lonsdale

Supplier Information

Number of Suppliers
1
Supplier Name

BID SERVICES

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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