Tender

Out of Hours Oncology Medical Telephone Helpline

LANCASHIRE TEACHING HOSPITALS NHS FOUNDATION TRUST

This public procurement record has 3 releases in its history.

TenderAmendment

12 May 2017 at 08:35

TenderAmendment

03 May 2017 at 15:56

Tender

03 May 2017 at 15:54

Summary of the contracting process

The Lancashire Teaching Hospitals NHS Foundation Trust is currently conducting a tender for an "Out of Hours Oncology Medical Telephone Helpline," aimed at providing essential support for oncology patients. The procurement is classified under miscellaneous health services, and the tender period is set to close on 16th June 2017. The contract is expected to commence on 1st November 2017 and will run until 31st October 2020. The initiative falls within the North West region of the United Kingdom and features an estimated contract value of £100,000. The procurement method employed for this contract is an open procedure, inviting a broad range of bidders to participate.

This opportunity to provide a 24-hour helpline service creates significant potential for businesses involved in healthcare services, particularly those with expertise in telemedicine and patient support services. Companies that specialise in health-related call centres or those that have experience in managing medical emergency lines would be particularly well-suited to compete. Given the national requirement for this service, there exists considerable scope for growth and innovation in delivering high-quality support to oncology patients at the designated hospitals.

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Notice Title

Out of Hours Oncology Medical Telephone Helpline

Notice Description

Oncology patients receiving treatment require specialist assessment and advice, and early recognition of potential emergencies and side effects of treatment. The assessment and advice given to a potentially ill patient is crucial in providing the best possible outcome. Patient safety is an essential part of quality care; each and every situation should be managed appropriately. A 24 hour telephone helpline for oncology patients is a national requirement. Each trust manages the helpline between the hours of 08.30-16.30 Monday to Friday excluding bank holidays. It is recognised that the nature of calls received during the out of hours period will be varied in nature, from simple administrative queries around appointments etc. through to patients who may be experiencing significant symptoms that need to be treated within very tight timescales e.g. Neutropenic Sepsis. The Network out of hour's helpline receives on average 380 calls per month. The supplier will be responsible for providing an Out of Hours Medical Telephone Helpline cover to patients undergoing chemotherapy at any of the sites listed below: * Lancashire Teaching Hospitals NHS Foundation Trust * Blackpool Victoria Hospital NHS Trust * University Hospitals of Morecambe Bay NHS foundation Trust * East Lancashire Hospitals NHS Trust The service will also be provided on Bank Holidays. The supplier will be responsible for ensuring continuity of service provision and all additional costs in respect of ensuring that all the levels of staff support are met e.g. sickness, staff termination and holiday periods.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-52ec0958-ae12-4b6a-960b-9cf8a8614cb0
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/1ba55324-2eb0-4054-8e9b-b03d28fea84a
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85140000 - Miscellaneous health services

Notice Value(s)

Tender Value
£100,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
12 May 20178 years ago
Submission Deadline
16 Jun 2017Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Nov 2017 - 31 Oct 2019 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
LANCASHIRE TEACHING HOSPITALS NHS FOUNDATION TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CHORLEY
Postcode
PR7 1PP
Post Town
Preston
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD4 Lancashire
Small Region (ITL 3)
TLD47 Chorley and West Lancashire
Delivery Location
TLD North West (England)

Local Authority
Chorley
Electoral Ward
Chorley North & Astley
Westminster Constituency
Chorley

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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