Award

User Research - Transaction Journey review for blood donation digital service

NHS BLOOD AND TRANSPLANT

This public procurement record has 1 release in its history.

Award

26 Apr 2018 at 14:07

Summary of the contracting process

The procurement process was led by NHS Blood and Transplant for the contract titled "User Research - Transaction Journey review for blood donation digital service." This initiative falls within the 'Research consultancy services' industry category and is based in Watford, England. The award stage is complete, following a selective procurement method via a call-off from a framework agreement. The contract began on 1st December 2017 and will conclude on 30th November 2018, with a total contract value of £10,000. The tender period ended on 13th November 2017.

This tender represents an opportunity for businesses specialising in user research and digital service optimisation, particularly those with expertise in conducting user interviews and usability tests. Companies that can provide comprehensive analysis and recommendations for digital services would greatly benefit from such contracts, especially small to medium-sized enterprises (SMEs) and consultancies in the field of digital transformation. This successful award indicates a demand for enhancing user experience in public health services, presenting a valuable avenue for growth in the competitive market.

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Notice Title

User Research - Transaction Journey review for blood donation digital service

Notice Description

NHS BT Donor Digital Services required User researcher Design, conduct and analyse the user research using a range of techniques, for example one-to-one interviews or usability tests. Final report to outline a recommendation for improving the Users of the service journeys.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-54ee86b9-2c28-4956-ab30-4ef173ee403b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/a2211049-0f6e-4490-926f-389e87d3e420
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services


CPV Codes

73210000 - Research consultancy services

Notice Value(s)

Tender Value
£10,000 Under £100K
Lots Value
Not specified
Awards Value
£10,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
26 Apr 20187 years ago
Submission Deadline
13 Nov 2017Expired
Future Notice Date
Not specified
Award Date
30 Nov 20178 years ago
Contract Period
1 Dec 2017 - 30 Nov 2018 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS BLOOD AND TRANSPLANT
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WATFORD
Postcode
WD24 4QN
Post Town
Watford
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH27 South West Hertfordshire
Delivery Location
Not specified

Local Authority
Watford
Electoral Ward
Tudor
Westminster Constituency
Watford

Supplier Information

Number of Suppliers
1
Supplier Name

THE WEB USABILITY PARTNERSHIP

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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