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Short Term & Reablement Services (SRS)

Hampshire County Council

This public procurement record has 1 release in its history.

Award

16 Sep 2026 at 16:19

Award Notice
Summary of the contracting process

Hampshire County Council commissioned short-term enablement domiciliary care services for people who may have an eligible need under the Care Act 2014. The service provides personal-care packages in individuals’ own homes while they await a Care Act assessment, supporting safe and effective discharge from hospital and working alongside health services where required. Providers must be able to support or administer medication in line with prescribers’ recommendations. The service is not intended for people whose primary need is healthcare or who meet criteria for an established health pathway. This is a health and social care service, classified under CPV 85000000, delivered across Hampshire, including Mid Hampshire, South West Hampshire, South East Hampshire and North Hampshire.

This procurement has been completed and awarded through a selective call-off from the Help 2 Live at Home Framework. The submission deadline was 21 August 2026 at 2pm, and awards were made on 16 September 2026. The contract runs from 30 November 2026 to 29 November 2031. Awards were made separately by area: CM Supported Living Services received £37,689,353 for Lots 1 and 2; Agincare UK Ltd received £31,006,844 for Lots 3 and 7; Apex Prime Care received £16,038,022 for Lot 4; Qualitcare 24-7 received £38,223,954 for Lot 5; and Goodwill and Hope Ltd received £17,641,825 for Lot 6. The overall estimated procurement value was £140,600,000. The opportunity was suitable for SMEs and VCSEs.

This award demonstrates sustained demand from Hampshire County Council for reliable home-care and reablement providers operating across defined geographic areas. Relevant competitors would need an established domiciliary-care operation, suitably trained care staff and the capacity to deliver personal-care packages promptly in people’s homes. Credible providers would also need robust medication-support and administration procedures, safe discharge arrangements and the ability to coordinate effectively with health services and social-care assessment teams. Experience supporting adults with potential Care Act eligible needs, managing changing support requirements and maintaining continuity across a local area would strengthen a future proposition. The successful provider group shows that both specialist regional operators and established SME care businesses can compete for this type of work.

How relevant is this notice?

Notice Information

Notice Title

Short Term & Reablement Services (SRS)

Notice Description

This contract is a Call-off from the Help 2 Live at Home Framework (Reference: AS24587) SRS is a short- term enablement domiciliary care service offering timely support for individuals who may have an eligible Care Act need. The service will support individuals within their own home through the provision of packages of personal care whilst individuals await an assessment under the Care Act (2014). This service will not meet the needs of those individuals who require a primary health provision and or those who meet the criteria for an established health pathway. However, the Service Provider will be expected to be able to meet the needs of individuals in terms of supporting or administering medication in line with the prescriber's recommendations, and work alongside any health provisions which may wrap around the individuals core social care delivery to ensure a joined up approach to safe and effective discharge from hospital.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-55adc9d6-50f8-4d80-a1f7-f400d5a93508
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/0d64db3b-d6c9-4a74-acf4-f84919c3cd5c
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£140,600,000 £100M-£1B
Lots Value
Not specified
Awards Value
£140,599,998 £100M-£1B
Contracts Value
Not specified

Notice Dates

Publication Date
16 Sep 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
16 Sep 20263 weeks ago
Contract Period
30 Nov 2026 - 29 Nov 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Hampshire County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WINCHESTER
Postcode
SO23 8UD
Postcode Area
Southampton
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ36 Central Hampshire
Delivery Location
TLJ South East (England)
Local Authority
Winchester
Electoral Ward
St Michael
Westminster Constituency
Winchester

Supplier Information

Number of Suppliers
5
Supplier Names

CM SUPPORTED LIVING SERVICES LTD

Agincare UK Ltd

APEX PRIME CARE LTD

Qualitcare 247 Ltd

Goodwill and Hope Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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