Award

Telecare Services and Out of Hours Contact Centre Services

RED KITE COMMUNITY HOUSING

This public procurement record has 1 release in its history.

Award

30 Oct 2024 at 17:45

Award Notice
Summary of the contracting process

Red Kite Community Housing has completed the award phase for the procurement titled "Telecare Services and Out of Hours Contact Centre Services," classified under the health and social work services category (CPV 85000000). The services, valued at £193,000, will be provided in High Wycombe and surrounding South East regions of the United Kingdom. The procurement process was conducted using an open procedure, with the tender period ending on 1st January 2024 and the contract period spanning from 21st November 2024 to 20th November 2027. The process was initially initiated as a tender under the Procurement for Housing Framework and the award was published on 30th October 2024.

This tender represents a significant opportunity for businesses specialising in telecare and contact centre services to contribute to community housing in the South East. SMEs are particularly encouraged to compete, given the suitability criteria. The successful supplier, Appello Smart Living Solutions Limited, exemplifies the type of company suited to such projects. Businesses with expertise in remote assistance and customer service in the healthcare sector will find this an excellent chance to expand their market presence and forge lasting partnerships with public sector bodies.

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Notice Information

Notice Title

Telecare Services and Out of Hours Contact Centre Services

Notice Description

Red Kite are calling off Telecare and Out of Hours Contact Centre Services under the Procurement for Housing Framework originally published under Contract Notice 2023/S 000-009231.Services will be provided in High Wycombe and surrounding areas.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-5706c1c0-938b-4570-8b05-f95abc433c88
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/0b2183dd-4154-4b69-85ba-0a6840c63503
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£193,000 £100K-£500K
Lots Value
Not specified
Awards Value
£193,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
30 Oct 20241 years ago
Submission Deadline
1 Jan 2024Expired
Future Notice Date
Not specified
Award Date
15 Oct 20241 years ago
Contract Period
21 Nov 2024 - 20 Nov 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
RED KITE COMMUNITY HOUSING
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HIGH WYCOMBE, BUCKS
Postcode
HP11 1JU
Post Town
Hemel Hempstead
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ13 Buckinghamshire
Delivery Location
TLJ South East (England)
Local Authority
Buckinghamshire
Electoral Ward
Tylers Green and Loudwater
Westminster Constituency
Wycombe

Supplier Information

Number of Suppliers
1
Supplier Name

APPELLO SMART LIVING SOLUTIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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