Planning

Home Office Child Abuse Image Database (CAID) Hosting and Associated Services 2 - Market Engagement

HOME OFFICE

This public procurement record has 1 release in its history.

Planning

21 May 2024 at 10:32

Summary of the contracting process

The Home Office is conducting a market engagement exercise for the hosting and associated services of the Child Abuse Image Database (CAID). The CAID Hosting contract, to be re-procured, includes providing infrastructure and service management for a critical Law Enforcement system. The engagement ends on June 5, 2024, and interested suppliers must email CAID Commercial Team by that date to register their interest.

This opportunity is suitable for IT services providers experienced in hosting secure and sensitive data for law enforcement. The market engagement aims to assess supplier capabilities and inform a potential tender process. Businesses offering managed infrastructure, security solutions, and data protection services tailored for law enforcement needs are well-suited to compete for this contract with the Home Office.

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Notice Title

Home Office Child Abuse Image Database (CAID) Hosting and Associated Services 2 - Market Engagement

Notice Description

The Child Abuse Image Database (CAID) is the central image, video and hash store and associated applications that supports the identification of victims, depicted in Indecent Images of Children, and offenders that possess, distribute, and produce such imagery. CAID is a live critical Law Enforcement system, contracted through the Home Office. The current contract for CAID Hosting will expire March 2026 and CAID wants to re-procure these services which include: * providing hosted and managed scalable infrastructure to operate the CAID live and test environments, * providing connectivity of the infrastructure to UK law enforcement, and other stakeholders, with appropriate security and encryption, * service management to maintain and update the infrastructure, supporting capabilities and CAID application suite, and * protective monitoring of the infrastructure, CAID applications, Databases, and other software components. All live CAID environments must be secured to host illegal media and highly sensitive personal data that is classed as Official (SENSITIVE). The Buyer currently considers this means: * Hosted in UK based datacentres with Police Assured Secured Facility status, including the use of Tier 1 public cloud providers. * Separated from other tenants so that underlying infrastructure providers have no access to the CAID applications or data. * Secured connectivity and internal zone security. * Regular scanning for vulnerabilities. * A holistic anti-malware solution. * Encrypted data at rest, with customer managed keys. * Full auditing of administration and user activity. * Monitored via Protective Monitoring. * Strong RBAC with granular control. This exercise will assess the marketplace and includes, * Details of the CAID requirement and a questionnaire will be shared with suppliers who must first sign and return a Non-Disclosure Agreement/Security Aspects Letter (NDA/SAL) before material can be released. Please email the CAID Commercial Team, by 5th June 2024, at CAIDCommercial@homeoffice.gov.uk headed, 'Home Office CAID Hosting and Associated Services 2 Market Engagement' to register your interest. * The NDA/SAL will then be sent for signature and return to the CAIDCommercial email address so material can be released. * An online briefing event will be held in summer 2024, for those suppliers who signed an NDA/SAL, to explain the requirement and answer questions. * The Team may conduct virtual online sessions with interested suppliers that complete and return the questionnaire. Note-the Home Office reserves the right to not hold virtual sessions. The CAID Team will assess the results of this exercise and if a Tender exercise is agreed on, another PIN will be issued with details of the competition and services. This is a zero value PIN for early market engagement for information only and is not a call for competition. The Home Office reserves the right not to enter a formal procurement process or proceed with contract award. Additional information: This exercise aims to gain an understanding and insight into the services available and suppliers who could provide these services. This will inform the tender process and the specification of services. Therefore, this PIN is intended to signal the start of an information gathering exercise. CAID's Hosting and Service Management has been provided since 2014 via the Public Service Network for Policing (PSNfP) contract. Previously legal opinion, last updated in 2020, was that due to considerable data protection and other legal concerns, CAID data should not be held on cloud hosted infrastructure and should remain within Police owned data centres. Since this advice was given there has been considerable development in both cloud hosting technology and the needs and approaches of law enforcement efforts to combat child sexual abuse and exploitation. As such, this opinion had been revisited and it is now considered that removing these restrictions can be compliant with data protection requirements.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-5af0eeb3-e24d-421e-bedc-d53bd0c25593
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e7a7baf8-b279-4d72-9001-2cdb04147991
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Market Engagement Notice
Procurement Type
Standard
Procurement Category
Not specified
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
21 May 20241 years ago
Submission Deadline
Not specified
Future Notice Date
5 Jun 2024Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
HOME OFFICE
Contact Name
Robert McMullan
Contact Email
caidcommercial@homeoffice.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SW1P 4DF
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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