This public procurement record has 3 releases in its history.

AwardUpdate

17 Jun 2026 at 14:34

AwardUpdate

03 Apr 2026 at 13:36

Award

02 Feb 2025 at 11:39

Summary of the contracting process

The National Audit Office (NAO) has completed its procurement process for Salesforce Backup services, awarded to Salesforce UK Ltd, who acquired OwnCompany Inc following the award. This contract, initiated through an open procedure, focuses on providing IT services, specifically in backing up and restoring data of the NAO's Salesforce services. Based in the United Kingdom, the contract began on 30th January 2025 and spans an initial period of three years, with options for two 12-month extensions, totalling a potential five-year duration. The total contract value is approximately £282,597.18, inclusive of VAT, and the procurement process reached the award stage, with the contract being active as of 26th November 2024.

This tender presents significant opportunities for businesses specialising in information technology services, particularly those capable of offering reliable data management and backup solutions. The contract's suitability for small and medium-sized enterprises (SMEs) enhances the competitive landscape, encouraging participation from diverse businesses seeking growth through public sector contracts. SMEs that offer robust IT infrastructure support and are strategically positioned in the UK market would find this an advantageous platform to demonstrate their expertise and expand their commercial relationships with a reputable public body like the NAO.

How relevant is this notice?

Notice Title

CPT_24_14 Salesforce Backup services

Notice Description

The National Audit Office (NAO) awarded a contract to Salesforce UK Limited (formally OwnCompany Inc) who will be providing a service which backs up and restores data and configuration of the NAO Salesforce services. The contract commenced on Thursday 30th January 2025 running for an initial period of 3 years with 2, 12 months optional extensions. The contract value for this service will be $350,236.80 (in pounds PS282,597.18 inclusive of VAT) over the 5 years contract period. OwnCompany Inc was subsequently acquired by Salesforce UK Limited following contract award, and Salesforce UK Limited continues to deliver the services under the existing contractual arrangements.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-5f0031f5-e978-4642-9603-dd2465d2fcee
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/726fff0c-8083-474e-98b0-0a7342486058
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
£282,597 £100K-£500K
Lots Value
Not specified
Awards Value
£282,597 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
17 Jun 20261 months ago
Submission Deadline
1 Nov 2024Expired
Future Notice Date
Not specified
Award Date
26 Nov 20241 years ago
Contract Period
30 Jan 2025 - 29 Jan 2030 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NATIONAL AUDIT OFFICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1W 9SP
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
Pimlico North
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
2
Supplier Names

OWNCOMPANY

SALESFORCE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-5f0031f5-e978-4642-9603-dd2465d2fcee-2026-06-17T15:34:26+01:00",
    "date": "2026-06-17T15:34:26+01:00",
    "ocid": "ocds-b5fd17-5f0031f5-e978-4642-9603-dd2465d2fcee",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "CPT_24_14",
        "title": "CPT_24_14 Salesforce Backup services",
        "description": "The National Audit Office (NAO) awarded a contract to Salesforce UK Limited (formally OwnCompany Inc) who will be providing a service which backs up and restores data and configuration of the NAO Salesforce services. The contract commenced on Thursday 30th January 2025 running for an initial period of 3 years with 2, 12 months optional extensions. The contract value for this service will be $350,236.80 (in pounds PS282,597.18 inclusive of VAT) over the 5 years contract period. OwnCompany Inc was subsequently acquired by Salesforce UK Limited following contract award, and Salesforce UK Limited continues to deliver the services under the existing contractual arrangements.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72222300",
            "description": "Information technology services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "United Kingdom"
                    },
                    {
                        "countryName": "United Kingdom"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 282597.18,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure (above threshold)",
        "tenderPeriod": {
            "endDate": "2024-11-01T12:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2025-01-30T00:00:00Z",
            "endDate": "2030-01-29T23:59:59Z"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/sBN45ywB",
            "name": "National Audit Office",
            "identifier": {
                "legalName": "National Audit Office",
                "scheme": "GB-SRS",
                "id": "sid4gov.cabinetoffice.gov.uk/sBN45ywB"
            },
            "address": {
                "streetAddress": "Room B253",
                "locality": "LONDON",
                "postalCode": "SW1W9SP",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "ima orosei",
                "email": "ima.orosei@nao.org.uk",
                "telephone": "44 20 7798 5343"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-308430",
            "name": "OwnCompany Inc",
            "identifier": {
                "legalName": "OwnCompany Inc"
            },
            "address": {
                "streetAddress": "OwnCompany Inc 940 Sylvan Ave, Englewood Cliffs, New Jersey 07632"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        },
        {
            "id": "GB-COH-05094083",
            "name": "Salesforce UK Ltd",
            "identifier": {
                "legalName": "Salesforce UK Ltd",
                "scheme": "GB-COH",
                "id": "05094083"
            },
            "address": {
                "streetAddress": "Salesforce UK Ltd Floor 26 Salesforce Tower, 110 Bishopsgate, London, United Kingdom, EC2N 4AY"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/sBN45ywB",
        "name": "National Audit Office"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-5f0031f5-e978-4642-9603-dd2465d2fcee-1",
            "status": "active",
            "date": "2024-11-26T00:00:00Z",
            "datePublished": "2025-02-02T11:39:09Z",
            "value": {
                "amount": 282597.18,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-308430",
                    "name": "OwnCompany Inc"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-01-30T00:00:00Z",
                "endDate": "2030-01-29T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/726fff0c-8083-474e-98b0-0a7342486058",
                    "datePublished": "2025-02-02T11:39:09Z",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        },
        {
            "id": "ocds-b5fd17-5f0031f5-e978-4642-9603-dd2465d2fcee-2",
            "status": "active",
            "date": "2024-11-26T00:00:00Z",
            "datePublished": "2025-02-02T11:39:09Z",
            "value": {
                "amount": 282597.18,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-05094083",
                    "name": "Salesforce UK Ltd"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-01-30T00:00:00Z",
                "endDate": "2030-01-29T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/726fff0c-8083-474e-98b0-0a7342486058",
                    "datePublished": "2025-02-02T11:39:09Z",
                    "dateModified": "2026-06-17T15:34:26+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}