Award

CPT_24_14 Salesforce Backup services

NATIONAL AUDIT OFFICE

This public procurement record has 2 releases in its history.

AwardUpdate

03 Apr 2026 at 13:36

Award

02 Feb 2025 at 11:39

Summary of the contracting process

The National Audit Office (NAO) has successfully completed the procurement for Salesforce Backup services under the contract title "CPT_24_14 Salesforce Backup services." This tender was categorized in the Information Technology Services industry and is located in the United Kingdom. The procurement process utilised an open procedure, with the contract being awarded to Salesforce UK Ltd. The contract, which commenced on 30th January 2025, is valued at approximately £282,597.18 inclusive of VAT and is set to last for an initial three-year period, with two optional extensions of 12 months each, terminating on 29th January 2030. Key dates included the tender period ending on 1st November 2024 and the contract award on 26th November 2024. The NAO, based in London, serves as the contracting authority for this process.

This procurement offers substantial opportunities for businesses involved in IT services, particularly those with capabilities in backup and restoration solutions. The scale of the project and the open nature of the procurement method highlight potential growth avenues for both medium and large enterprises, though SMEs are encouraged to participate given their suitability for this tender. Companies specialising in data protection, cloud services, or with experience in handling government contracts may find this opportunity aligns well with their strengths and objectives. The long-term nature of the contract also ensures sustained business relations and potential for future collaboration with a notable public sector organisation like the NAO.

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How relevant is this notice?

Notice Title

CPT_24_14 Salesforce Backup services

Notice Description

The National Audit Office (NAO) awarded a contract to Salesforce UK LIMITED (formally OwnCompany Inc) will be providing a service which backs up and restores data and configuration of the NAO Salesforce services. The contract commenced on Thursday 30th January 2025 running for an initial period of 3 years with 2, 12 months optional extensions. The contract value for this service will be $350,236.80 (in pounds PS282,597.18 inclusive of VAT) over the 5 years contract period.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-5f0031f5-e978-4642-9603-dd2465d2fcee
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/726fff0c-8083-474e-98b0-0a7342486058
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
£350,236 £100K-£500K
Lots Value
Not specified
Awards Value
£632,833 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
3 Apr 2026Today
Submission Deadline
1 Nov 2024Expired
Future Notice Date
Not specified
Award Date
26 Nov 20241 years ago
Contract Period
30 Jan 2025 - 29 Jan 2030 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NATIONAL AUDIT OFFICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1W 9SP
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
Pimlico North
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
2
Supplier Names

OWNCOMPANY

SALESFORCE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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