Award

Rescue remote control software

NATIONAL AUDIT OFFICE

This public procurement record has 2 releases in its history.

AwardUpdate

03 Apr 2026 at 12:33

Award Notice
Award

11 Apr 2023 at 16:01

Award Notice
Summary of the contracting process

The National Audit Office (NAO) has concluded an award update for the procurement of Rescue remote control software, with GoTo Technologies UK Limited selected as the supplier through Crown Commercial Services G Cloud 13 framework agreement. The procurement falls under the computer equipment and supplies category and is located within the United Kingdom. The contract value is £78,000 and includes an extension for 12 months from 31st March 2026 to 30th March 2027, marking the procurement stage as complete. The purchasing organisation, NAO, operates from London, England, and the procurement method employed is selective as a call-off from a framework agreement. The procurement process initially started in February 2023 and spans a contract period until March 2027, covering services as the main procurement category.

This tender offers substantial opportunities for businesses specialising in IT services, particularly those with expertise in computer equipment and remote control software solutions. Given its scale, larger enterprises are likely to be more suited to compete, although the framework is managed without specific suitability for SMEs or VCSEs. By engaging in this tender, businesses can strengthen their portfolios and gain official recognition as suppliers to prominent public sector entities, such as the National Audit Office. Participation in such frameworks can lead to increased business growth and broadened market access through vital public contracts.

Find more tenders on our Open Data Platform.
How relevant is this notice?

Notice Information

Notice Title

Rescue remote control software

Notice Description

National Audit Office (NAO) awarded a contract to the supplier through Crown Commercial Services G Cloud 13. The selected Supplier GoTo Technologies UK Limited will be providing Rescue remote control software for the contract duration of 3 years with a optional 12 months extension. The contract value over the 4 years duration is PS78,000.00 inclusive of VAT. As of April 2026, the contract has been extended for 12 months from Tuesday 31st March 2026 to Tuesday 30th March 2027

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-5f6a5850-a338-443f-9651-ff6fbdfc91ff
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/2413761c-8c4a-43fe-93cf-e542fcebfcd7
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

CPV Codes

30200000 - Computer equipment and supplies

Notice Value(s)

Tender Value
£78,000 Under £100K
Lots Value
Not specified
Awards Value
£78,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
3 Apr 20263 weeks ago
Submission Deadline
1 Feb 2023Expired
Future Notice Date
Not specified
Award Date
20 Feb 20233 years ago
Contract Period
30 Mar 2023 - 30 Mar 2027 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NATIONAL AUDIT OFFICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1W 9SP
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
Pimlico North
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

GOTO TECHNOLOGIES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-5f6a5850-a338-443f-9651-ff6fbdfc91ff-2026-04-03T13:33:26+01:00",
    "date": "2026-04-03T13:33:26+01:00",
    "ocid": "ocds-b5fd17-5f6a5850-a338-443f-9651-ff6fbdfc91ff",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "Rescue remote control software",
        "title": "Rescue remote control software",
        "description": "National Audit Office (NAO) awarded a contract to the supplier through Crown Commercial Services G Cloud 13. The selected Supplier GoTo Technologies UK Limited will be providing Rescue remote control software for the contract duration of 3 years with a optional 12 months extension. The contract value over the 4 years duration is PS78,000.00 inclusive of VAT. As of April 2026, the contract has been extended for 12 months from Tuesday 31st March 2026 to Tuesday 30th March 2027",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "30200000",
            "description": "Computer equipment and supplies"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "United Kingdom"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 78000,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2023-02-01T12:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2023-03-31T00:00:00+01:00",
            "endDate": "2027-03-30T23:59:59+01:00"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/sBN45ywB",
            "name": "National Audit Office",
            "identifier": {
                "legalName": "National Audit Office",
                "scheme": "GB-SRS",
                "id": "sid4gov.cabinetoffice.gov.uk/sBN45ywB"
            },
            "address": {
                "streetAddress": "157-197 Buckingham Palace Road",
                "locality": "LONDON",
                "postalCode": "SW1W9SP",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "ima orosei",
                "email": "nao.procurement@nao.org.uk",
                "telephone": "44 20 7798 5343"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-242304",
            "name": "GoTo Technologies UK Limited",
            "identifier": {
                "legalName": "GoTo Technologies UK Limited"
            },
            "address": {
                "streetAddress": "5 New Street Square, London EC4A 3TW"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/sBN45ywB",
        "name": "National Audit Office"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-5f6a5850-a338-443f-9651-ff6fbdfc91ff-1",
            "status": "active",
            "date": "2023-02-20T00:00:00Z",
            "datePublished": "2023-04-11T17:01:32+01:00",
            "value": {
                "amount": 78000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-242304",
                    "name": "GoTo Technologies UK Limited"
                }
            ],
            "contractPeriod": {
                "startDate": "2023-03-31T00:00:00+01:00",
                "endDate": "2027-03-30T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/2413761c-8c4a-43fe-93cf-e542fcebfcd7",
                    "datePublished": "2023-04-11T17:01:32+01:00",
                    "format": "text/html",
                    "language": "en",
                    "dateModified": "2026-04-03T13:33:26+01:00"
                }
            ]
        }
    ]
}