Notice Information
Notice Title
Customer Journey Mapping 2023
Notice Description
Customer journey mapping is a key component of the customer experience engine, which will drive customer-centricity within the business, and which will help improve the customer focus of our transformation programme.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-639d305c-4192-4e62-803d-21bfb6511fcc
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/28c42b64-7740-4135-86c9-ce5171b17f4c
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Call-off from a framework agreement
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
73 - Research and development services and related consultancy services
-
- CPV Codes
73110000 - Research services
Notice Value(s)
- Tender Value
- £400,000 £100K-£500K
- Lots Value
- Not specified
- Awards Value
- £400,000 £100K-£500K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 29 Aug 20232 years ago
- Submission Deadline
- 30 Jul 2023Expired
- Future Notice Date
- Not specified
- Award Date
- 30 Jul 20232 years ago
- Contract Period
- 30 Jul 2023 - 31 Jul 2025 2-3 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- NATIONAL HIGHWAYS
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- LEEDS
- Postcode
- LS11 9AR
- Post Town
- Leeds
- Country
- England
-
- Major Region (ITL 1)
- TLE Yorkshire and The Humber
- Basic Region (ITL 2)
- TLE4 West Yorkshire
- Small Region (ITL 3)
- TLE42 Leeds
- Delivery Location
- Not specified
-
- Local Authority
- Leeds
- Electoral Ward
- Beeston & Holbeck
- Westminster Constituency
- Leeds South
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/28c42b64-7740-4135-86c9-ce5171b17f4c
29th August 2023 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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