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Provision of ONS Field Interviewers

Office for National Statistics

This public procurement record has 1 release in its history.

Award

07 Oct 2026 at 17:13

Award Notice
Summary of the contracting process

The Office for National Statistics (ONS) is buying recruitment services to source and place temporary field interviewers in specified locations across England, Wales and Scotland. Interviewers visit sampled households, conduct interviews, collect household data and help members of the public complete online surveys. The work supports official surveys used to inform government about the state of the nation. The requirement addresses local staffing gaps in ONS’s existing fieldforce, which conducts surveys across the country. The delivery area is the United Kingdom, with the described interviewer placements focused on England, Wales and Scotland.

The procurement is complete and the contract was awarded to Randstad Solutions Limited on 10 September 2026. The award value is £8 million, within an estimated procurement range of £4 million to £8 million. The contract period runs from 18 December 2026 to 17 December 2027. ONS used a selective procedure to call off from a framework agreement. The tender deadline was 14 August 2026 at 5pm. The requirement is for one service across the specified locations; the process was marked unsuitable for small and medium-sized enterprises and voluntary, community and social enterprises. The published outcome identifies the successful supplier and an active award.

This award demonstrates demand from ONS for a specialist recruitment provider able to find and place field interviewers in targeted locations across England, Wales and Scotland. A credible competitor for a future requirement would need recruitment capability suited to contingent, fixed-term staffing, with the reach to source candidates across dispersed local areas and to fill specific gaps in a national fieldforce. Suppliers should be prepared to support placements for household-facing survey work, where interviewers must conduct interviews, collect data and assist people with online surveys. The route used here was a call-off from a framework, so relevant framework access and the ability to deliver at substantial scale would be important to competing for a similar requirement.

How relevant is this notice?

Notice Information

Notice Title

Provision of ONS Field Interviewers

Notice Description

Field Interviewers at ONS conduct interviews, collect household data and provide support to complete online surveys with members of the public for a number of official surveys, to help inform Government about the state of the nation. Sampled addresses for ONS interviewers to visit are nationally spread and ONS currently has a fieldforce of c500 permanent interviewers. This represents a shortfall of interviewers across England, Wales & Scotland in certain locations within which Contingent labour is required on a fixed term basis to provide ONS field interviewer resource. There are a number of limitations on civil service recruitment rules currently impacting on ONS ability to recruit field interviewers into targeted areas on a permanent basis. A specialist recruitment agency is required to source and place candidates to fulfil the ONS field interviewer role in specified areas on a fixed term basis.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-65beed95-2a70-4a6e-9fe9-75474d922683
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c5e83e29-77e8-4a7d-83de-c83c8aeb48b2
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79600000 - Recruitment services

Notice Value(s)

Tender Value
£8,000,000 £1M-£10M
Lots Value
Not specified
Awards Value
£8,000,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
7 Oct 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
10 Sep 20261 months ago
Contract Period
18 Dec 2026 - 17 Dec 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Office for National Statistics
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWPORT
Postcode
NP10 8XG
Postcode Area
Newport
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL54 Monmouthshire and Newport
Delivery Location
Not specified
Local Authority
Newport
Electoral Ward
Tredegar Park and Marshfield
Westminster Constituency
Newport West and Islwyn

Supplier Information

Number of Suppliers
1
Supplier Name

Randstad Solutions Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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