Tender

GB-Telford: Telford & Wrekin Emergency Duty Team and Call Centre Service

TELFORD & WREKIN COUNCIL

This public procurement record has 1 release in its history.

Tender

08 Aug 2023 at 20:00

Summary of the contracting process

The Telford & Wrekin Council has issued a tender for the provision of an out-of-hours Call Centre service to support the Emergency Duty Team covering the Telford and Wrekin Borough. The contract falls under the Social Services industry category and has a total value of £50,000. The procurement method is an open procedure, with a tender period ending on September 11, 2023. The contract duration is from November 4, 2023, to November 3, 2025.

This opportunity is suited for businesses offering Call Centre services in the West Midlands region. Companies interested in providing support to social services within a local authority context are encouraged to engage with the Telford & Wrekin Council for potential growth opportunities. The Council can be contacted for further details regarding the tender process and requirements.

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How relevant is this notice?

Notice Title

GB-Telford: Telford & Wrekin Emergency Duty Team and Call Centre Service

Notice Description

The Local Authority are looking to secure an out of hours Call Centre service to support the Emergency Duty Team, who cover the Telford and Wrekin Borough. Additional information: The Local Authority are looking to secure an out of hours Call Centre service to support the Emergency Duty Team, who cover the Telford and Wrekin Borough.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-69c373b2-817f-4372-b65c-8ee685932599
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/58ca0c63-c126-4bcb-9423-6b17fb1338a5
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85320000 - Social services

Notice Value(s)

Tender Value
£50,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
8 Aug 20232 years ago
Submission Deadline
11 Sep 2023Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
4 Nov 2023 - 3 Nov 2025 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
TELFORD & WREKIN COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
TELFORD
Postcode
TF3 4NT
Post Town
Telford
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG2 Shropshire and Staffordshire
Small Region (ITL 3)
TLG21 Telford and Wrekin
Delivery Location
TLG West Midlands (England)

Local Authority
Telford and Wrekin
Electoral Ward
Malinslee & Dawley Bank
Westminster Constituency
Telford

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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