Award

NHS login - Bulk SMS 24 / 25

NHS ENGLAND

This public procurement record has 2 releases in its history.

Award

04 Sep 2024 at 15:24

Award Notice
Award

02 Aug 2024 at 09:20

Award Notice
Summary of the contracting process

The NHS England has awarded a contract titled "NHS login - Bulk SMS 24 / 25" to Commify UK Limited trading as VOODOO for the provision of enhanced messaging services. The procurement pertains to the health care industry, specifically classified under Enhanced Messaging Service (EMS) services (CPV: 64212200). The contract, procured through a selective method as part of a call-off from a framework agreement, is valued at £1,581,130.71. The service includes sending SMS to patients registering for the NHS login service and is primarily a backup to prevent service downtime. Delivery locations include the United Kingdom, British Overseas Territories, Channel Islands, Europe, Isle of Man, and other global regions. The contract spans from 1 August 2024 to 31 July 2027, with a tender period that ended on 31 July 2024.

This tender represents a substantial opportunity for businesses involved in telecommunications and digital health services. Companies with expertise in providing secure, scalable messaging solutions would find this contract particularly advantageous. The focus on continuity and reliability in patient communication highlights a critical need within the NHS framework, making it suitable for businesses that can offer robust and dependable services. Larger enterprises with resources to handle high volumes of SMS traffic would be better suited given the contract's magnitude and the non-suitability criteria for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs).

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Notice Information

Notice Title

NHS login - Bulk SMS 24 / 25

Notice Description

This service is a Bulk secondary SMS provider for the key live NHS login service. This service facilitates SMS to patients registering for the NHS login service, to access their patient records, order repeat prescriptions, make GP appointments, and request vaccination boosters in line with the Mobile First initiative. This is a backup service to ensure continuity of service and to prevent any downtime.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-6b234c84-4897-4326-a972-3f7e0fede3be
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/2d823c51-4522-4513-8d9c-905e87a41db8
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services

CPV Codes

64212200 - Enhanced Messaging Service (EMS) services

Notice Value(s)

Tender Value
£1,581,130 £1M-£10M
Lots Value
Not specified
Awards Value
£1,581,130 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
4 Sep 20241 years ago
Submission Deadline
31 Jul 2024Expired
Future Notice Date
Not specified
Award Date
21 Jul 20241 years ago
Contract Period
31 Jul 2024 - 31 Jul 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS ENGLAND
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEEDS
Postcode
LS1 4AP
Post Town
Leeds
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
Not specified
Local Authority
Leeds
Electoral Ward
Hunslet & Riverside
Westminster Constituency
Leeds South

Supplier Information

Number of Suppliers
1
Supplier Name

COMMIFY UK LIMITED TRADING AS VOODOO

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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