Tender

Provision of Public Consultation and Market Research Surveys

LONDON BOROUGH OF WANDSWORTH

This public procurement record has 1 release in its history.

Tender

23 Aug 2024 at 09:39

Tender Notice
Summary of the contracting process

The London Borough of Wandsworth is seeking to procure services for the provision of public consultation and market research surveys, under the title "Provision of Public Consultation and Market Research Surveys." This procurement falls under the 'Customer satisfaction survey' industry category and covers services to be delivered within the United Kingdom, specifically in Wandsworth. The procurement is currently in the tender stage with a deadline for tender submission set for 23rd September 2024, at 12:00 PM BST. Valued at £366,000, this open procedure (above threshold) aims to enlist survey services to track changes in residents' views and meet the Government Tenant Satisfaction Measures. The contract is expected to commence on 25th February 2025 and continue until 25th February 2029.

This tender presents substantial opportunities for businesses specialising in customer satisfaction surveys, market research, and public consultations. Small and medium-sized enterprises (SMEs) are particularly encouraged to apply. Winning this tender could provide long-term revenue streams and enhance the company's portfolio of services delivered to local authorities. Firms with experience in conducting robust data collection and analysis, especially within the public sector, will be well-positioned to compete effectively for this contract. Involvement in such a significant project can lead to enhanced market visibility and potential for future collaborations with governmental bodies.

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Notice Information

Notice Title

Provision of Public Consultation and Market Research Surveys

Notice Description

The London Borough of Wandsworth require residents' surveys in order to track changes in residents views and meet the requirements within the Government Tenant Satisfaction Measures on an annual basis. The main objective of the surveys is to provide robust results enabling reliable comparisons and analysis with previous residents' surveys and other boroughs. As part of the Council's commitment to resident consultation and participation, the following surveys are conducted per year: A housing management satisfaction survey every 12 months which will use a representative sample of all tenants and leaseholders in council managed properties; and A rolling text survey aimed at residents who have used the Council's repairs service. The Council is a major landlord with a housing stock of approximately 17,118 tenant properties for rent. It also has responsibility for approximately 15,922 leasehold properties purchased from the Council (most of which are on Council estates). Additional information: https://lb-wandsworth.my.salesforce-sites.com/?SearchType=Projects

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-6b629b6b-a48f-4c94-b552-feb5b01b355f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b1bda597-b2ff-4bad-bfe4-22086710e7dd
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79342311 - Customer satisfaction survey

Notice Value(s)

Tender Value
£366,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
23 Aug 20241 years ago
Submission Deadline
23 Sep 2024Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
25 Feb 2025 - 25 Feb 2029 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF WANDSWORTH
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WANDSWORTH
Postcode
SW18 2PU
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI34 Wandsworth
Delivery Location
Not specified
Local Authority
Wandsworth
Electoral Ward
Wandsworth Town
Westminster Constituency
Putney

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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