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CRM for NHSE participant/candidate data 26-27

NHS England

This public procurement record has 1 release in its history.

Award

28 Jul 2026 at 08:52

Award Notice
Summary of the contracting process

NHS England procured a customer relationship management (CRM) service for the Staff Experience and Leadership Development function within its Workforce, Training and Education Directorate. The service provides a secure way for staff to manage contacts, participants and alumni connected with the NHS Staff Leadership Development Programme. This is a software-based service rather than a supply of physical equipment, classified under CPV 48445000 for customer relationship management software packages. Delivery is associated with NHS England’s Wellington Street premises in Leeds, with the wider service supporting the organisation’s programme activity across the United Kingdom. The requirement is suitable for small and medium-sized enterprises and centres on secure management of participant and candidate data.

The procurement is complete and was awarded on 27 July 2026 through a selective call-off from a framework agreement. Enableit Technologies Limited was awarded the contract by NHS England for £56,640 including the stated contract value, with a minimum estimated value of £28,320; both figures are in GBP. The contract runs from 30 July 2026 to 29 July 2027. The tender submission deadline was 16 July 2026 at 12:00. This was a services procurement for a single CRM requirement, using the framework call-off route. The award is active, and the selected supplier is identified as Enableit Technologies Limited, an SME. The procurement record does not set out a separate weighted evaluation basis.

This award indicates demand from NHS England for secure, structured CRM capability supporting leadership-development programmes and their participant communities. Suppliers well placed for comparable work would combine CRM software provision with strong information security, reliable contact and participant data management, and the ability to support programme administrators throughout the service lifecycle. Relevant experience would include managing records for candidates, current participants and alumni, with clear controls for access, data handling and ongoing maintenance. An SME has secured this requirement, showing that a smaller specialist provider can meet the buyer’s needs through a framework call-off. Competitors should therefore be credible in public-sector CRM delivery, able to work within framework arrangements, and able to demonstrate dependable support for NHS workforce, training or professional-development programmes.

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Notice Information

Notice Title

CRM for NHSE participant/candidate data 26-27

Notice Description

CRM to provide a secure mechanism for staff within the Staff Experience and Leadership Development function of the Workforce, Training and Education Directorate to manage their NHS Staff Leadership Development Programme contacts, participants and alumni.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-6b7ee68f-aaef-45f9-a052-1e28c3e8ce98
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/af2f34bb-0947-4da9-ac70-9b00eb5acad2
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48445000 - Customer Relation Management software package

Notice Value(s)

Tender Value
£56,640 Under £100K
Lots Value
Not specified
Awards Value
£56,640 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
28 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
27 Jul 20262 months ago
Contract Period
30 Jul 2026 - 29 Jul 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS England
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEEDS
Postcode
LS1 4AP
Postcode Area
Leeds
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
Not specified
Local Authority
Leeds
Electoral Ward
Hunslet & Riverside
Westminster Constituency
Leeds South

Supplier Information

Number of Suppliers
1
Supplier Name

ENABLEIT TECHNOLOGIES LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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