Award

Employee Engagement Survey Software

RESTORATION & RENEWAL DELIVERY AUTHORITY LTD

This public procurement record has 1 release in its history.

Award

26 Nov 2025 at 14:51

Summary of the contracting process

The procurement process for the "Employee Engagement Survey Software" was conducted by the Restoration & Renewal Delivery Authority Ltd, based in London, United Kingdom. This procurement falls under the services category, specifically customer survey services, and was part of the Houses of Parliament Restoration & Renewal Programme. The procurement was executed through a selective method as a call-off from the CCS-G-Cloud-RM1557.14 framework agreement, with an award stage completed on 26th November 2025. The tender, classified under CPV code 79342310, aimed to provide colleague engagement surveys. The contract, valued at GBP 23,897, is set to commence on 13th December 2025 and will end on 12th December 2028.

This contract presents significant business opportunities, particularly for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs), given the suitability considerations. The demand for employee engagement survey software could create growth opportunities for companies specialising in customer survey services or digital platform providers with a focus on engagement analytics. Businesses with prior experience in framework agreements and a strong presence in the UK, especially those able to meet the needs of the Restoration & Renewal Delivery Authority, would be well-positioned to compete in similar future tenders. The awarded contract to HiveHR Limited, an SME, highlights the potential for smaller businesses to secure substantial public sector contracts.

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Notice Title

Employee Engagement Survey Software

Notice Description

Call-off contract under the CCS-G-Cloud-RM1557.14 Framework Agreement - Houses of Parliament Restoration & Renewal Programme Delivery Authority-Provision of Colleague Engagement Survey.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-6c42bc4d-966e-4f5e-86e3-3eeaf3d290fa
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/77eaafa8-4cab-4ec2-b236-6c29d2642e35
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79342310 - Customer survey services

Notice Value(s)

Tender Value
£23,897 Under £100K
Lots Value
Not specified
Awards Value
£23,897 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
26 Nov 20252 months ago
Submission Deadline
18 Sep 2025Expired
Future Notice Date
Not specified
Award Date
26 Nov 20252 months ago
Contract Period
13 Dec 2025 - 12 Dec 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
RESTORATION & RENEWAL DELIVERY AUTHORITY LTD
Contact Name
Not specified
Contact Email
commercial@r-r.org.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SW1A 0AA
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI London

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

HIVEHR

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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