Tender

NHS 111 Services (Midlands) - Invitation to Tender (ITT)

NHS BLACK COUNTRY INTEGRATED CARE BOARD

This public procurement record has 1 release in its history.

Tender

05 May 2023 at 14:14

Tender Notice
Summary of the contracting process

The NHS Black Country Integrated Care Board and NHS Derby and Derbyshire Integrated Care Board are seeking providers for NHS 111 services in the Midlands region. The procurement process aims to ensure patients' timely access to appropriate healthcare services through telephone and online advice. The contract term is 5 years, extendable for up to 2 years, with a tender end date of 15th June 2023.

This tender presents an opportunity for healthcare service providers to bid for NHS 111 services in the West and East Midlands regions. Businesses in the health services industry, especially those focusing on clinical assessment, patient referrals, primary care, and non-emergency services, are well-suited to compete. The buyer, the NHS Black Country Integrated Care Board, seeks to achieve national and regional healthcare quality measures and enhance patient experience through this procurement process.

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Notice Information

Notice Title

NHS 111 Services (Midlands) - Invitation to Tender (ITT)

Notice Description

NHS Black Country Integrated Care Board and NHS Derby and Derbyshire Integrated Care Board are undertaking a procurement process and are inviting suitably qualified and experienced providers to bid for NHS 111 services to cover the West and East Midlands regions (including Staffordshire and Stoke) on behalf of themselves and the following Integrated Care Boards: NHS Birmingham and Solihull ICB NHS Coventry and Warwickshire ICB NHS Herefordshire and Worcestershire ICB NHS Leicester, Leicestershire and Rutland ICB NHS Lincolnshire ICB NHS Northamptonshire ICB NHS Nottingham and Nottinghamshire ICB NHS Shropshire and Telford and Wrekin ICB NHS Staffordshire and Stoke-on-Trent ICB NHS111 aims to ensure patients with an urgent clinical need are assessed and referred to an appropriate service, in a timely manner, by providing health advice and onward referral over the telephone and online. The NHS111 service will deliver a safe and patient focused service that promotes quality and reduces health inequalities. Further objectives of the service will be to: * Achieve nationally and regionally mandated KPIs and quality measures. * Expedite patient access to appropriate end point services. * Deliver good patient experience by providing consistent, safe and efficient clinical assessment at first point of contact. * Provide onward referral to primary care and all non-emergency department (non-ED) pathways, including ICB commissioned services that can undertake remote triage and onward referral (such as local clinical assessment services (CAS). * Nurture a culture of self-help, education and self-management. * Ensure the Directory of Services (DoS) is maintained in partnership with local systems and used to facilitate timely and appropriate levels of care. * Ensure early identification of calls that would benefit from access to a clinical adviser. * Develop and maintain clear pathways of care which ensure safe and optimal transfer of patients' care where additional or specialist care is required. * Reduce the risk of harm to patients by ensuring patients are referred to the most appropriate service, at the earliest opportunity along the pathway. * Share real time data with health and social care partners to improve the patient journey, safety of staff, and the efficiency of NHS and Local Authority commissioned services. The contract term will be 5 years with the option to extend for up to a further 2 years. This Procurement has been advertised in accordance with the requirements of the Public Contracts Regulations 2015 (as amended) (the "Regulations") to the extent that the Regulations relate to services within the scope of Schedule 3 thereto (Social and Other Specific Services). The Commissioner and AGCSU are, therefore, bound only by those parts of the Regulations applying to Schedule 3 services. Additional information: To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome. Look for 'Quote/tender C162784 - NHS 111 Services (Midlands) - Invitation to Tender. Should Tenderers have any queries, or having problems using the portal, they should contact Helpdesk at: Phone: 0800 9956035 E-mail: support-health@atamis.co.uk

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-6eb61cf4-0329-4acd-8821-e65ffb41c2ad
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/a9ffe83f-3df9-4d1b-ac86-a304686c1ed4
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
5 May 20233 years ago
Submission Deadline
15 Jun 2023Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 Mar 2024 - 31 Mar 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS BLACK COUNTRY INTEGRATED CARE BOARD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WOLVERHAMPTON
Postcode
WV1 1SH
Post Town
Wolverhampton
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG39 Wolverhampton
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Wolverhampton
Electoral Ward
St Peters
Westminster Constituency
Wolverhampton West

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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