Award

Tenant and Leaseholder Satisfaction Surveys 2023-24

LONDON BOROUGH OF NEWHAM

This public procurement record has 1 release in its history.

Award

27 Nov 2023 at 10:08

Award Notice
Summary of the contracting process

The London Borough of Newham has awarded a contract for Tenant and Leaseholder Satisfaction Surveys 2023-24 to Opinion Research Services Limited. The contract falls under the industry category of Research and Development Consultancy Services. The procurement method used was Competitive Quotation (Below Threshold), with a total contract value of £54,110. The contract period starts on October 23, 2023, and ends on August 23, 2024.

This tender presents an opportunity for businesses involved in research and development consultancy services to engage with public sector contracts. Small and medium enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations are particularly encouraged to participate. The London Borough of Newham is actively seeking innovative service providers to enhance tenant satisfaction and service delivery effectiveness.

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Notice Information

Notice Title

Tenant and Leaseholder Satisfaction Surveys 2023-24

Notice Description

The London Borough of Newham (LBN) would like to commission a research provider to undertake its 2023-24 Tenant and Leaseholders Surveys, analyse and report on the results. The purpose of the surveys is to assess attitudes towards Newham and its managing agents as landlords, as well as to measure overall satisfaction with the services provided. The results of the surveys will be used for regulatory reporting, performance monitoring and comparison between providers, as well as to identify overall areas of strength and areas for improvement in the delivery of Newham's housing services. The Authority is using the Fusion Procurement Portal for the Procurement Process: https://elyq.fa.em3.oraclecloud.com/fscmUI/faces/PrcPosRegisterSupplier?prcBuId=300000002089195 ("the Procurement Portal").

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-6f4cd590-7e86-4ff0-91ca-1f80eb3562e1
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/6bcacacf-7533-4866-b3de-8a5a6db554e8
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Competitive quotation (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

CPV Codes

73200000 - Research and development consultancy services

Notice Value(s)

Tender Value
£54,110 Under £100K
Lots Value
Not specified
Awards Value
£54,110 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
27 Nov 20232 years ago
Submission Deadline
29 Sep 2023Expired
Future Notice Date
Not specified
Award Date
18 Oct 20232 years ago
Contract Period
22 Oct 2023 - 23 Aug 2024 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF NEWHAM
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E15 3LX
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
Not specified
Local Authority
Newham
Electoral Ward
West Ham
Westminster Constituency
West Ham and Beckton

Supplier Information

Number of Suppliers
1
Supplier Name

OPINION RESEARCH SERVICES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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