Notice Information
Notice Title
Crossing the Border - Level 2 Support
Notice Description
This notice is for the award of the Level 2 Support contract for Crossing the Border Platform and applications. Crossing the Border (CtB) is the steady state services and products which control the flow of people and services across the UK border. This is done principally via the Primary Control Points, mediated by a Border Force officer, or via an e-gate indirectly supervised by Border Force officer/s. Information from ports is processed by a central collection of systems, hosted in the cloud and on premise. These systems are built on top of a number of infrastructure platforms, leveraging a hybrid cloud model. The supplier will provide level 2 support to ensure reliance and service of central systems, supporting a 24 hours a day 365 days a year operation, requiring high degrees of resilience and availability. The existing applications run on diverse technological stacks and have been delivered over a 3-year programme and are expected to evolve over the next 5 years in line with government policy and operational need. The system is critical national infrastructure, incorporating official and secret data sets and related processes.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-7185a3d2-1cf2-4854-8476-c99a8c1d5973
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/e37a16ae-cbb1-405f-aa21-96d7cb12bcdd
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure (above threshold)
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72261000 - Software support services
Notice Value(s)
- Tender Value
- £8,721,260 £1M-£10M
- Lots Value
- Not specified
- Awards Value
- £8,721,260 £1M-£10M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 28 Jan 20263 weeks ago
- Submission Deadline
- 24 Jan 2025Expired
- Future Notice Date
- Not specified
- Award Date
- 31 Jul 20256 months ago
- Contract Period
- 23 Jan 2026 - 22 Jan 2030 4-5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- HOME OFFICE
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- LONDON
- Postcode
- SW1P 4DF
- Post Town
- South West London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI3 Inner London - West
- Small Region (ITL 3)
- TLI35 Westminster and City of London
- Delivery Location
- Not specified
-
- Local Authority
- Westminster
- Electoral Ward
- St James's
- Westminster Constituency
- Cities of London and Westminster
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/e37a16ae-cbb1-405f-aa21-96d7cb12bcdd
28th January 2026 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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