Award

Employee Assistance Programme 25/26

NHS BUSINESS SERVICES AUTHORITY

This public procurement record has 1 release in its history.

Award

29 Jan 2025 at 11:35

Award Notice
Summary of the contracting process

The NHS Business Services Authority (NHSBSA) has completed the tender process for an Employee Assistance Programme (EAP) for the year 2025/26. This programme, valued at £77,311, will provide counselling services and support to employees of the NHS Business Services Authority, NHS Counter Fraud Authority, and NHSBSA HR Shared Services. The awarded contract was issued to PAM Wellbeing Limited (operating as Pam Assist) on 22 January 2025. The contract will commence on 1 February 2025 and conclude on 30 September 2026. This process utilised a selective procurement method, specifically a call-off from a framework agreement, highlighting targeted procurement within the health services sector, primarily located in Newcastle Upon Tyne, UK.

The Employee Assistance Programme tender presents significant opportunities for businesses specialising in health and well-being services, particularly those experienced in providing professional counselling services. Large enterprises with established frameworks in workplace mental health support will find this procurement appealing. This tender process emphasises a selective procurement strategy, suitable for businesses that can demonstrate a robust capability in delivering services within government or large organisational frameworks. Businesses able to meet these criteria can leverage this contract to fortify their market presence and expand their service offerings within the public sector.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Employee Assistance Programme 25/26

Notice Description

This contract is for the provision of an Employee Assistance Programme. This service will be accessed by the employees of the NHS Business Services Authority, NHS Counter Fraud Authority and NHSBSA HR Shared Services

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-7511b5be-353f-4813-b0bb-b3e085f2f462
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/fd4a7205-f80a-49f3-a987-bee49a3e2ca0
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85100000 - Health services

85312300 - Guidance and counselling services

85312320 - Counselling services

Notice Value(s)

Tender Value
£77,311 Under £100K
Lots Value
Not specified
Awards Value
£77,311 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
29 Jan 20251 years ago
Submission Deadline
2 Dec 2024Expired
Future Notice Date
Not specified
Award Date
22 Jan 20251 years ago
Contract Period
1 Feb 2025 - 30 Sep 2026 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS BUSINESS SERVICES AUTHORITY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWCASTLE UPON TYNE
Postcode
NE15 8NY
Post Town
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
Not specified
Local Authority
Newcastle upon Tyne
Electoral Ward
Lemington
Westminster Constituency
Newcastle upon Tyne Central and West

Supplier Information

Number of Suppliers
1
Supplier Name

PAM WELLBEING LIMITED T/A PAM ASSIST

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-7511b5be-353f-4813-b0bb-b3e085f2f462-2025-01-29T11:35:11Z",
    "date": "2025-01-29T11:35:11Z",
    "ocid": "ocds-b5fd17-7511b5be-353f-4813-b0bb-b3e085f2f462",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "CF-2789500D0O000000rwimUAA",
        "title": "Employee Assistance Programme 25/26",
        "description": "This contract is for the provision of an Employee Assistance Programme. This service will be accessed by the employees of the NHS Business Services Authority, NHS Counter Fraud Authority and NHSBSA HR Shared Services",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "85312320",
            "description": "Counselling services"
        },
        "additionalClassifications": [
            {
                "scheme": "CPV",
                "id": "85312300",
                "description": "Guidance and counselling services"
            },
            {
                "scheme": "CPV",
                "id": "85100000",
                "description": "Health services"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "NE15 8NY"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 77311,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2024-12-02T09:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2025-02-01T00:00:00Z",
            "endDate": "2026-09-30T23:59:59+01:00"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-292413",
            "name": "NHS Business Services Authority",
            "identifier": {
                "legalName": "NHS Business Services Authority"
            },
            "address": {
                "streetAddress": "Stella House, Goldcrest Way, Newburn Riverside",
                "locality": "Newcastle Upon Tyne",
                "postalCode": "NE15 8NY",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "NHSBSA Commercial Services",
                "email": "nhsbsa.commercialservicesteam@nhs.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-228337",
            "name": "PAM WELLBEING LIMITED t/a Pam Assist",
            "identifier": {
                "legalName": "PAM WELLBEING LIMITED t/a Pam Assist"
            },
            "address": {
                "streetAddress": "Holly House, 73-75 Sankey Street, Warrington, WA1 1SL WA1 1SL"
            },
            "details": {
                "scale": "sme"
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-292413",
        "name": "NHS Business Services Authority"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-7511b5be-353f-4813-b0bb-b3e085f2f462-1",
            "status": "active",
            "date": "2025-01-22T00:00:00Z",
            "datePublished": "2025-01-29T11:35:11Z",
            "value": {
                "amount": 77311,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-228337",
                    "name": "PAM WELLBEING LIMITED t/a Pam Assist"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-02-01T00:00:00Z",
                "endDate": "2026-09-30T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/fd4a7205-f80a-49f3-a987-bee49a3e2ca0",
                    "datePublished": "2025-01-29T11:35:11Z",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "description": "Employee Assistance Programme Contract_Redacted",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/23f44c68-8b28-4e79-af38-04fcf4ca76cb",
                    "format": "application/pdf"
                }
            ]
        }
    ]
}