Award

South Norfolk District Council - Secure Human Resources (HR - Software as a Service and Payroll - Outsourced/Service)

SUFFOLK COASTAL DISTRICT COUNCIL AND WAVENEY DISTRICT COUNCIL

This public procurement record has 1 release in its history.

Award

07 Jan 2026 at 09:25

Summary of the contracting process

South Norfolk District Council has awarded a contract for the provision of Secure Human Resources (HR) Software as a Service and Payroll Outsourcing, facilitated through a call-off from G-Cloud 13 framework agreements. The procurement falls under the industry category of Time accounting or human resources software package (CPV code: 48450000) and is awarded to CIPHR Ltd. The procurement, valued at £534,983, covers services in the East of England, United Kingdom, under a selective procurement method. The contract was originally issued in July 2023 and has been extended to conclude by 20th July 2027, following a 12-month contract extension effective from 17th July 2025.

This contract presents significant opportunities for businesses specialising in HR and payroll software solutions, especially those capable of delivering innovative and scalable Software as a Service (SaaS) solutions. Larger companies, which can accommodate the stringent requirements of a government framework agreement and deliver additional features such as analytics subscriptions, would be well-suited to pursue similar opportunities. Moreover, suppliers with a strong presence in the East of England would benefit from the localised nature of the service provision outlined in the contract terms.

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Notice Title

South Norfolk District Council - Secure Human Resources (HR - Software as a Service and Payroll - Outsourced/Service)

Notice Description

This is a Contract Award Notice for South Norfolk District Council for a Call off from G-Cloud 13 (RM1557.13), Lot 2 Cloud Software Additional information: Call off includes: Original Contract Issued in July 2023 for the original contract value of PS515, 983. AND The variation to the contract issued 17th July 2025 which: 1/ Triggers the 12 month extension so the contract will now end 20th July 2027 2/ Includes a new CIPHR Analytic subscription at a cost of PS19,000. So total contract award is for PS534, 983

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-75a7ae75-7194-457e-b2d8-a08f9a0bb0b9
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/24ce9caa-5855-468d-928a-868375ac9558
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48450000 - Time accounting or human resources software package

Notice Value(s)

Tender Value
£534,983 £500K-£1M
Lots Value
Not specified
Awards Value
£534,983 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
7 Jan 20261 months ago
Submission Deadline
20 Jul 2023Expired
Future Notice Date
Not specified
Award Date
19 Jul 20232 years ago
Contract Period
20 Jul 2023 - 20 Jul 2027 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
SUFFOLK COASTAL DISTRICT COUNCIL AND WAVENEY DISTRICT COUNCIL
Contact Name
Richard Hill
Contact Email
richard.hill@eastsuffolk.gov.uk
Contact Phone
01502523676

Buyer Location

Locality
WOODBRIDGE
Postcode
IP12 4AU
Post Town
Ipswich
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH6 Suffolk
Small Region (ITL 3)
TLH63 East Suffolk
Delivery Location
Not specified

Local Authority
East Suffolk
Electoral Ward
Woodbridge
Westminster Constituency
Suffolk Coastal

Supplier Information

Number of Suppliers
1
Supplier Name

CIPHR

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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