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Local Authority Case Management System - Uniform

Chelmsford City Council

This public procurement record has 1 release in its history.

Award

14 Oct 2026 at 09:40

Award Notice
Summary of the contracting process

Chelmsford City Council procured the Uniform local authority case management system, a software package for council services, for use in Chelmsford. The system covers development management, building control, environmental health, anti-social behaviour, private sector housing, licensing and gazetteer management, including the sub-modules for each area. This is a multi-service software requirement, bringing together case management across regulatory, planning, housing and community safety functions. The procurement category is goods; the main deliverable is the software system rather than a separately described implementation or support service.

The procurement is complete and was awarded to Idox Software Ltd. The award date was 1 October 2026, and the contract period runs from 31 October 2026 to 30 October 2029. The awarded value is £320,000. The stated procurement value was also £320,000. The council used a selective procedure to make a call-off from the Vertical Application Solutions framework (RM6259). The tender deadline was 1 October 2026 at 12:00. This is a single contract covering the Uniform system; no separate lots are described. The procurement records suitability for small and medium-sized businesses and voluntary, community and social enterprises.

For suppliers competing for a future requirement of this kind, the award demonstrates demand from Chelmsford City Council for a broad local-authority case management platform spanning planning, building control, environmental health, housing, licensing, community safety and gazetteer management. A credible competitor would need a product able to support these distinct council functions and their associated sub-modules within one system. The buying route was a framework call-off, so suppliers seeking similar work would need to be positioned to supply through an applicable framework. The stated suitability for SMEs and voluntary, community and social enterprises indicates that those organisation types were considered suitable to participate; it does not establish particular technical, accreditation or capacity thresholds.

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Notice Information

Notice Title

Local Authority Case Management System - Uniform

Notice Description

Call-of from the Vertical Application Solutions RM6259 for the provision of Local Authority case management system - Uniform. The following modules include; -Development Management and sub-modules -Building Control and sub-modules -Environmental Health and sub-modules -Anti-Social Behaviour and sub-modules -Private Sector Housing and sub-modules -Licensing and sub-modules -Gazetteer Management System and sub-modules

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-75cfb481-42c8-40da-a7f3-bc0edbc54998
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/14b03fe7-af99-426b-9a23-86eb7f91a1dd
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£320,000 £100K-£500K
Lots Value
Not specified
Awards Value
£320,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
14 Oct 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
1 Oct 20263 weeks ago
Contract Period
31 Oct 2026 - 30 Oct 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Chelmsford City Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CHELMSFORD
Postcode
CM1 1JE
Postcode Area
Chelmsford
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH36 Heart of Essex
Delivery Location
Not specified
Local Authority
Chelmsford
Electoral Ward
Marconi
Westminster Constituency
Chelmsford

Supplier Information

Number of Suppliers
1
Supplier Name

Idox Software Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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