Award

Agent Webinars

H M REVENUE & CUSTOMS

This public procurement record has 1 release in its history.

Award

18 Oct 2017 at 09:14

Award Notice
Summary of the contracting process

The procurement process was conducted by H M Revenue & Customs for the tender titled "Agent Webinars," which falls under the industry category of research and development services and related consultancy services. This project focuses on researching the impact of webinar participation on tax agents' behaviour and its broader business implications. The contract, valued at £21,327, was awarded on 12 September 2017, with the contract period commencing the following day and running until 18 December 2017. This tender was initiated through a standard tendering process and is classified under the Other procurement method.

This tender presents an opportunity for businesses focused on research and consultancy services, particularly those with experience in market research and tax-related studies. Small and medium-sized enterprises (SMEs) would be especially well-suited to compete, given the emphasis on optimising client experiences in government services. Engaging in such projects can lead to increased visibility and future contracts in similar sectors.

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Notice Information

Notice Title

Agent Webinars

Notice Description

Assignment under the Market Research Framework MR130001. This research will explore the impact of webinar participation on tax agent behaviour and the resulting broader business impact for their organisation and for their clients. The findings will be used to help HMRC ensure adequate resource is directed towards agent webinar services and identify ways to optimise these services to improve the customer experience.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-760d4efb-7995-4081-8bd8-ede006895159
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/03aafa0c-bf40-493f-b889-7fa21e3798c7
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Not specified
Procurement Method
Not Specified
Procurement Method Details
Other - N/A
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

CPV Codes

73000000 - Research and development services and related consultancy services

Notice Value(s)

Tender Value
£21,327 Under £100K
Lots Value
Not specified
Awards Value
£21,327 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
18 Oct 20178 years ago
Submission Deadline
12 Sep 2017Expired
Future Notice Date
Not specified
Award Date
11 Sep 20178 years ago
Contract Period
12 Sep 2017 - 18 Dec 2017 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
H M REVENUE & CUSTOMS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1A 2BQ
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

IPSOS MORI

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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