Tender

Review of the Rail Ombudsman

OFFICE OF RAIL AND ROAD

This public procurement record has 1 release in its history.

Tender

11 Dec 2019 at 10:01

Tender Notice
Summary of the contracting process

The OFFICE OF RAIL AND ROAD is currently conducting a tender titled "Review of the Rail Ombudsman" within the research services industry category. This procurement process is classified under the open procedure, and it is currently in the Tender stage. The tender period will close on 3rd January 2020, with a contract expected to commence from 20th January 2020 and run until 20th April 2020. The estimated value of the contract ranges from £65,000 to £75,000, specifically for service delivery in London, United Kingdom.

This tender presents a significant opportunity for businesses specialising in research services, particularly those that can demonstrate expertise in reviewing and improving consumer redress schemes. Small and medium-sized enterprises (SMEs) may find this tender particularly suitable, given the indicated preference for their involvement. Companies with capabilities in operational assessments and consumer rights advocacy would benefit from engaging in this tender, fostering potential growth through collaboration with the OFFICE OF RAIL AND ROAD.

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Notice Information

Notice Title

Review of the Rail Ombudsman

Notice Description

The purpose of this research is to ensure that the Rail Ombudsman continues to provide a timely and effective means of redress for consumers. It should review the operation of the Rail Ombudsman scheme against the terms on which it was appointed, current best practice, and the reporting relationships between the Rail Ombudsman and the relevant parties.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-777c3805-f861-46c0-b18b-8f685f5e8e50
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/7349037e-9c6f-4106-a4c9-5952ebdb1cdb
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

CPV Codes

73110000 - Research services

Notice Value(s)

Tender Value
£75,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
11 Dec 20196 years ago
Submission Deadline
3 Jan 2020Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
20 Jan 2020 - 20 Apr 2020 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
OFFICE OF RAIL AND ROAD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
WC2B 4AN
Post Town
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI London
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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