Tender

Service Design Partner

HS2

This public procurement record has 1 release in its history.

Tender

04 Dec 2017 at 15:28

Summary of the contracting process

HS2 Ltd., located in Birmingham, is seeking a Service Design Partner to enhance customer experience and strategy for its project. This tender process is currently in the planning stage and is open for submissions until 4 January 2018. The contract is set to commence on 2 February 2018 and will last for six months, with the possibility of extension for an additional three months. This procurement falls under transport systems consultancy services and employs an open procedure method.

This opportunity presents significant potential for businesses that specialise in service design, customer experience strategy, or transport systems consultancy. Small and medium-sized enterprises (SMEs) are encouraged to participate, particularly those with expertise in engaging customer interfaces and conducting background research to inform strategic processes. Businesses equipped to create innovative and user-friendly experiences in the transport sector will find this tender aligned with their capacities and growth opportunities.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Service Design Partner

Notice Description

High Speed Two (HS2) Limited seeks to appoint a single supplier as a development partner, who can help develop an engaging and easily understood customer experience and strategy from existing project information. In addition, the supplier will be required to identify and carry out additional research to inform the proposed customer experience. The contract period is 6 months between February 2018 and August 2018, with the option to extend for a further 3 months. Additional information: The electronic address at which the Procurement Documents have been made directly available by HS2 Ltd. by electronic means is https://hs2.bravosolution.co.uk/web/login.html . This is HS2 Ltd.'s e-Sourcing Portal.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-79f816e3-b11a-460f-bb87-a672ad5e97da
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/8f86df72-7846-47c2-8c3a-dcb2eeb3a76e
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

71 - Architectural, construction, engineering and inspection services


CPV Codes

71311200 - Transport systems consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
4 Dec 20178 years ago
Submission Deadline
4 Jan 2018Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
2 Feb 2018 - 3 Aug 2018 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
HS2
Contact Name
Patrick Lane
Contact Email
patrick.lane@hs2.org.uk
Contact Phone
Not specified

Buyer Location

Locality
BIRMINGHAM
Postcode
B4 6GA
Post Town
Birmingham
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
Not specified

Local Authority
Birmingham
Electoral Ward
Ladywood
Westminster Constituency
Birmingham Ladywood

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-79f816e3-b11a-460f-bb87-a672ad5e97da-2017-12-04T15:28:47Z",
    "date": "2017-12-04T15:28:47Z",
    "ocid": "ocds-b5fd17-79f816e3-b11a-460f-bb87-a672ad5e97da",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "tender_156377/636419",
        "title": "Service Design Partner",
        "description": "High Speed Two (HS2) Limited seeks to appoint a single supplier as a development partner, who can help develop an engaging and easily understood customer experience and strategy from existing project information. In addition, the supplier will be required to identify and carry out additional research to inform the proposed customer experience. The contract period is 6 months between February 2018 and August 2018, with the option to extend for a further 3 months. Additional information: The electronic address at which the Procurement Documents have been made directly available by HS2 Ltd. by electronic means is https://hs2.bravosolution.co.uk/web/login.html . This is HS2 Ltd.'s e-Sourcing Portal.",
        "datePublished": "2017-12-04T15:28:47Z",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "71311200",
            "description": "Transport systems consultancy services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2018-01-04T23:59:59Z"
        },
        "contractPeriod": {
            "startDate": "2018-02-02T00:00:00Z",
            "endDate": "2018-08-03T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/8f86df72-7846-47c2-8c3a-dcb2eeb3a76e",
                "datePublished": "2017-12-04T15:28:47Z",
                "format": "text/html",
                "language": "en"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-CFS-53761",
            "name": "HS2",
            "identifier": {
                "legalName": "HS2"
            },
            "address": {
                "streetAddress": "Two Snowhill, Queensway",
                "locality": "Birmingham",
                "postalCode": "B4 6GA",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Patrick Lane",
                "email": "patrick.lane@hs2.org.uk"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-53761",
        "name": "HS2"
    }
}