Award

Technical Expertise support for Customer Relationship Management (CRM) MS Dynamics 365

HIGHWAYS ENGLAND

This public procurement record has 1 release in its history.

Award

18 Oct 2018 at 08:12

Summary of the contracting process

The procurement process involves Highways England seeking technical expertise support for their Customer Relationship Management system, Microsoft Dynamics 365. This project falls under the research and development services category and is based in London, United Kingdom. The tender, which had a deadline on 1st October 2018, has been completed and the awarded contract, valued at approximately £84,999, commenced on 17th October 2018 and will run until 31st March 2019. The procurement followed a selective method, utilising a call-off from an existing framework agreement.

This tender represents a significant opportunity for companies specialising in consultancy and system integration services. Providers with expertise in CRM solutions, particularly those experienced with Microsoft Dynamics 365, would be well-positioned to engage in similar contracts. Businesses looking to expand in the public sector should focus on establishing capabilities around customer relationship management and demonstrate a strong track record in technical support for large-scale projects.

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Notice Title

Technical Expertise support for Customer Relationship Management (CRM) MS Dynamics 365

Notice Description

The Major Projects Change Programme is introducing a Customer Relationship Management (CRM) system (Microsoft Dynamics 365) across Major Projects and require technical experts to ensure the roll out deadline can be met.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-7a6e5d27-69a8-492d-b286-fc45c6efd80d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/6d7e215d-5fb0-4e20-a127-625595f0af8c
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services


CPV Codes

73000000 - Research and development services and related consultancy services

Notice Value(s)

Tender Value
£84,999 Under £100K
Lots Value
Not specified
Awards Value
£84,999 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
18 Oct 20187 years ago
Submission Deadline
1 Oct 2018Expired
Future Notice Date
Not specified
Award Date
16 Oct 20187 years ago
Contract Period
16 Oct 2018 - 31 Mar 2019 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
HIGHWAYS ENGLAND
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B8 2QF
Post Town
Birmingham
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
TLI London

Local Authority
Birmingham
Electoral Ward
Ward End
Westminster Constituency
Birmingham Hodge Hill and Solihull North

Supplier Information

Number of Suppliers
1
Supplier Name

ATKINS/CH2M

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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